I asked for some gift certificates to Austin Homebrew for Christmas from my family this year, as I've purchased kits and other things from them in the past and had been pleased with both product quality and low shipping cost.
BUT... I can't believe that they are out of stock of so many different items lately. I've wanted to purchase either a counterflow or plate chiller. Both are out of stock. I've wanted to purchase a new burner. Out of stock. I've looked at getting a March Pump. Out of stock. Yeast Starter flask. OOS... etc. etc.
But what has been worse, is that the expected in stock date has continuously changed. The counterflow chiller was supposed to be in stock on Jan 8th, then changed to the 9th, then the 21st. Now it says the 30th. I contacted AHS, and their response was honestly very unapologetic, but just point of fact that they had a busy holiday season and can't get things back in stock yet, difficulty with vendor.
I am now regretting asking for gift certificates from them... I see many of these items are currently in stock thru Northern Brewer, Midwest, etc. Live and learn, I guess.
BUT... I can't believe that they are out of stock of so many different items lately. I've wanted to purchase either a counterflow or plate chiller. Both are out of stock. I've wanted to purchase a new burner. Out of stock. I've looked at getting a March Pump. Out of stock. Yeast Starter flask. OOS... etc. etc.
But what has been worse, is that the expected in stock date has continuously changed. The counterflow chiller was supposed to be in stock on Jan 8th, then changed to the 9th, then the 21st. Now it says the 30th. I contacted AHS, and their response was honestly very unapologetic, but just point of fact that they had a busy holiday season and can't get things back in stock yet, difficulty with vendor.
I am now regretting asking for gift certificates from them... I see many of these items are currently in stock thru Northern Brewer, Midwest, etc. Live and learn, I guess.