Regulator question - help

Hi All,

My wife recently got me all of the necessary equpiment for me to keg my first brew. I opened everything up, it all looks good. Got my CO2 tank yesterday. Hooked it all up to test it, and there are some leaks in the regulator.

I doubt the regulator I received was new. Is it common to get a leaky regulator? It seems to be leaking from the connections, and there is some white rubbery stuff that looks like someone had tried to seal it in the past.

Should I contact the seller (legit homebrew online shop) about this, or is this to be expected? If so, what can I do?

Thanks.

Yes, contact the seller. You tried teflon tape?

Thanks. I haven't tried anything yet. I wanted to see if this was a common issue first.

Post a picture for us, please, and point out where it's leaking. But if a legit HBS sold it to you, it should work right out of the box. And it should be brand new.