A few things first. How long have you been trying to reach him? Have you tried at various times of the day? Does he have a voicemail? If so then hit 0 when the voicemail comes on. Many times it will route you to someone else.
What carrier are you with and do you know if it is one of their own adjusters or a contracted company? That makes a huge difference.
Call into the sales line, they will always answer that one, and explain the situation and ask to speak to a supervisor to adress it. Don't yell or get rude with them or you won't get anywhere.
If all else fails contact the insurance commisioners office for you state.
Originally Posted by Zuljin
That has a risk. If you threaten to lawyer up, they can too. And they have a bevy of lawyers on hand. You say you'll get a lawyer or have one and they will say, okay, we'll let them handle this from here on out. Now you have to get a lawyer.
That doesn't happen with insurance.