zoebisch01
Well-Known Member
Strike 1 for Zazzle.
I ordered some business cards and about half of them came all bent up inside a padded envelope.
I e-mailed customer service and they wanted me to take a picture of the cards and e-mail it to them. Instead of saying "sorry about that, we'll send some more out ASAP", I have to wait around for them to believe me that they came messed up. Yeah, send paper products in a flimsy envelope and then make the customer prove it.
At least cafepress owns up to mistakes and fixes it no questions asked.
So, soft items from Zazzle, printed stock from the Cafe