Ways store associates respond (that make you want to set them on fire)

[WhiteDog87]

Great rant, couldn't agree more.

I would like to add a similar situation I face at restaurants all the time that enrages me:
I sit down at a nice restaurant and am handed a wine menu in addition to the regular menu. Neither have a beer list. I ask the waiter what kind of beer do you have. They tell me we have MBC and some other beers too. I ask what they are and the waiter has no Idea. Seriously you dedicate a whole effing menu to fancy grape juice, dont list your beers, and dont know what beers you serve. Usually at this point I just get up and walk over to the bar and order my beer from there.

I asked what kind of draft beer do you have to a waitress. After ordering one that she mentions, she proceeds to bring me the beer I ordered in a bottle. Seriously? Why did I just ask you what kind of draft you have!!?!

 

[Pilgarlic]

My dialogues in most retail establishments, when I need help, normally go like this: Me: "Excuse me, DO YOU KNOW if (particular item) is what I need for (particular purpose)?" Guy in vest: "That should work but blah blah blah blah blah." Me: "You misunderstood my question. It was a yes or no question. DO YOU KNOW?" Guy in vest: "Not really."

 

[Yuri_Rage]

When it comes to hardware stores, I hate this question most: "What are you making?" I realize that may be a valid strategy for the customer who asks for "that thingie that goes on the end of the other gadget so I can connect stuff."

However, when I'm very specific with my request and have been unable to find it due to the store's inane organization scheme, I do not feel compelled to explain to some high school flunkie what I'm building. I could be building a friggin' liquid fueled rocket, but that doesn't change the location of the stupid hole saws! Kindly show me where they live before I grab the nearest crowbar and smash your face with it. Oh, that makes sense. The plumbing section. Right. I should've looked there first instead of scouring the drill bit and power tool aisle. Go ask that old lady if she needs help carrying a stud. It's a great pickup line. Get out of my face.

 

[The_Dog_42]

Great rant, couldn't agree more.

I would like to add a similar situation I face at restaurants all the time that enrages me:
I sit down at a nice restaurant and am handed a wine menu in addition to the regular menu. Neither have a beer list. I ask the waiter what kind of beer do you have. They tell me we have MBC and some other beers too. I ask what they are and the waiter has no Idea. Seriously you dedicate a whole effing menu to fancy grape juice, dont list your beers, and dont know what beers you serve. Usually at this point I just get up and walk over to the bar and order my beer from there.

I asked what kind of draft beer do you have to a waitress. After ordering one that she mentions, she proceeds to bring me the beer I ordered in a bottle. Seriously? Why did I just ask you what kind of draft you have!!?!

Similar situation here. Went to a restaurant where I could see all three taps (bud light, shiner, dos xx) and asked the waiter, "what beer do you have?"

"Oh, we have anything you could want." My wife sees my eyes light up like I'm in heaven and quickly conveys "he's a beer snob, you may want to be more specific." Literally 2 minutes later I order a shiner as it was the most flavorful (and sadly most hoppy) beer they had.

BUT IT SHOULD NOT TAKE 2 MINUTES FOR ME TO FIGURE THAT OUT!!

Edit: I should clarify that during the 2 minute exchange the waiter kept repeating inane "just name it" garbage.

 

[dkwolf]

Similar situation here. Went to a restaurant where I could see all three taps (bud light, shiner, dos xx) and asked the waiter, "what beer do you have?"

"Oh, we have anything you could want." My wife sees my eyes light up like I'm in heaven and quickly conveys "he's a beer snob, you may want to be more specific." Literally 2 minutes later I order a shiner as it was the most flavorful (and sadly most hoppy) beer they had.

BUT IT SHOULD NOT TAKE 2 MINUTES FOR ME TO FIGURE THAT OUT!!

Edit: I should clarify that during the 2 minute exchange the waiter kept repeating inane "just name it" garbage.

If I were in that situation, during said 2 minute exchange of "just name it", I would have pulled out at least 2-3 beers that I know would be physically impossible for them to have, because it's not distributed in Iowa. Dogfish 90 Minute would have been the first one, and them probably some micros out of Nebraska that don't distribute in Iowa....

 

[OrdinaryAvgGuy]

In a prior life I served a 3 year sentence in retail management.

While there is no excuse for being rude, there are a few things that one should consider.

First, while you are at home with your family on Christmas day, Thanksgiving, or any other holiday, some poor sap is serving up fries or checking out last minute shoppers.

When you are home on a Saturday enjoying a BBQ with your family, some guy is mixing paint at Lowe's.

When folks come in and cheerfully and unknowingly say "TGIF" or "enjoy your weekend" a small piece of pride is stripped away.

Retail workers often work odd hours and will have a "turn around" once or twice a week. How would you feel about getting off at 11pm on a Friday and coming back to work at 7am on Saturday?

In general, retail work is looked down upon by society and many customers gladly display this attitude. As a manager I would be talked to as if i were a child being scorn.

Yes, retail has its fair share of unmotivated folks with bad attitudes but give em a break. Life is already hard on them.

Being away from it for several years now, I still feel for these guys. If I go to Mcdonald's and am served extra salty fries by a miserable employee, I will politely brush off the extra salt, eat my meal and leave without saying a word.

 

[Varmintman]

There is never a reason to be rude to the person helping you no matter how mentally challenged they are bless their souls.

But you can help yourself by knowing the folks who work there and avoid dealing with idiots. Just say thank you no I am just ambling around for a bit and walk off. Or if they seem like the time of person who wants to learn talk to them about what you are doing and teach them a little. Remember we all were drooling idiots at some time until a kind soul decided to help us.

 

[dkwolf]

There is never a reason to be rude to the person helping you no matter how mentally challenged they are bless their souls.

But you can help yourself by knowing the folks who work there and avoid dealing with idiots. Just say thank you no I am just ambling around for a bit and walk off. Or if they seem like the time of person who wants to learn talk to them about what you are doing and teach them a little. Remember we all were drooling idiots at some time until a kind soul decided to help us.

I treat people the way they treat me. And I view constant harassment as rude. Seriously, if I can't walk through the front door, go 75 ft back to the plumbing aisle, spend two minutes comparing models of the item I'm looking for, and walk to the check out without SIX DIFFERENT employees asking if they can help me... I consider that rude. I'm not going to treat THEM with rainbows and unicorns.

And there are so many logical fallacies in your argument... 1) You expect us to know every employee of every store we frequent? HA. 2) Even if we did know them all, in stores that promote the "helpful" atmosphere, it's impossible to avoid them. 3) When I walk into a store, I expect the people to have an understanding of the products they sell. It is not *MY* job to educate them. That's management's job. If they're willing to knock 5% off the price for me taking my time to educate THEIR employees, then sure... but I haven't found a store like that yet.

 

[kombat]

I'm sensing a little thread-drift here (don't we already have a thread for complaining about wait staff who are clueless about their own beer selection)?

To steer back toward the topic, someone needs to take the employees at the Home Depot in my neighborhood and tether them to their departments. It seems every time I go in and actually need help finding something, it takes me 5 minutes to track down someone in an orange apron, and when I finally do, I always get the "Hang on, I'll get someone, this isn't my department" line.

If it's not your department, then what the heck are you doing over here? What is the Plumbing guy doing wandering the Electrical aisles? Where should I look for the Paint guy - in back, cutting plywood on that giant wall-saw?

 

[CreamyGoodness]

Management (as is almost always the case) is usually to blame here. If you set up an atmosphere where employees are praying for an early death, they are going to give bad service. If, given my example, some associate from the curtains department was passing through glassware when I asked the question, I wouldnt mind at all "I'm from curtains so Im not sure, but I know that Bob, that guy over there, will know if anyone does."

Recently I tried to find the mold spore that you use to make sake (is it koji? I forget) and thought if anyone would have it it would be the Japanese store. Since I speak no Japanese I printed the recipe and brought it with me. The 18 year old girl behind the register, in slow measured English, said (I kid you not) "I am unfamiliar with that product, let me ask Taka." Taka wasnt sure what I was looking for, and asked to see the paper I had in my hand. "Ah! you make saki! I dont think we have what you are looking for, but let me call the owner" Even though I came away empty handed, THATS service that goes above and beyond. "Good" service would have been "I dont think we have it, but if we did it would be in aisle 2." Bad service is "huh?"

I suppose "huh" is ok if I asked to buy a live chicken.

 

[CreamyGoodness]

Oh and if they had followed me around to make sure I got everything I needed... it would have just been weird.

A few years ago, when I still had the kind of money to shop at Whole Foods, the young man at the register seemed to have had brain surgery. I'm not saying that to be mean, I mean he had a big zipper scar on the side of his head, and his speech was affected. As I got my cart up to the moving counter he said "please be patient with me." You got it, buddy. He did fine, by the way... maybe I should have asked if they sold glass bottles...

 

[whoaru99]

butcher is a term reserved for someone who actually breaks the whole animal down into its primal cuts (chuck, shoulder, short loin, sirloin, etc) then cuts the steaks, roasts, etc off those. Most grocery stores get the meat in their primal form and cut steaks, roasts, etc. They are technically called meat cutters.

i've learned something today.

+1

 

[OrdinaryAvgGuy]

I treat people the way they treat me. And I view constant harassment as rude. Seriously, if I can't walk through the front door, go 75 ft back to the plumbing aisle, spend two minutes comparing models of the item I'm looking for, and walk to the check out without SIX DIFFERENT employees asking if they can help me... I consider that rude. I'm not going to treat THEM with rainbows and unicorns.

And there are so many logical fallacies in your argument... 1) You expect us to know every employee of every store we frequent? HA. 2) Even if we did know them all, in stores that promote the "helpful" atmosphere, it's impossible to avoid them. 3) When I walk into a store, I expect the people to have an understanding of the products they sell. It is not *MY* job to educate them. That's management's job. If they're willing to knock 5% off the price for me taking my time to educate THEIR employees, then sure... but I haven't found a store like that yet.

There is actually a reason why this is a common occurrence.

Some time ago, someone figured out that one of the best ways to curb retail theft is to provide excellent customer service.

Employees can not help their self. It is ingrained in the DNA of the system.

Management encourages such behavior because while it pisses off some, it lets others (potential thieves) know that their presence is noticed.

Generally speaking, the majority of people prefer this type of customer service because it prevents them from having to use the thought process. It is much easier to be told what to do than to expend the effort to figure it out on your own.

You my friend - a freethinker are an abnormality.

The best way to not be bothered is to shop at Walmart on a Sunday after the 1st of the month. If you spent the entire day at Wally-World and are voluntarily assisted by an employee, Id'e like to shake your hand and buy you a case of craft beer.

 

[CreamyGoodness]

I guess I have experienced such good service at a few of the places I frequent that bad service really sticks out.

And its just a pet psychopathic hatred of mine for an associate, cashier or clerk to make a face as if I have said something inane when I ask for something. "Hi there, do you have peppermint altoids?" "HUH?! *screwed up face*"... I instantly now hate you.

 

[Sammy86]

In a prior life I served a 3 year sentence in retail management.

While there is no excuse for being rude, there are a few things that one should consider.

First, while you are at home with your family on Christmas day, Thanksgiving, or any other holiday, some poor sap is serving up fries or checking out last minute shoppers.

When you are home on a Saturday enjoying a BBQ with your family, some guy is mixing paint at Lowe's.

When folks come in and cheerfully and unknowingly say "TGIF" or "enjoy your weekend" a small piece of pride is stripped away.

Retail workers often work odd hours and will have a "turn around" once or twice a week. How would you feel about getting off at 11pm on a Friday and coming back to work at 7am on Saturday?

In general, retail work is looked down upon by society and many customers gladly display this attitude. As a manager I would be talked to as if i were a child being scorn.

Yes, retail has its fair share of unmotivated folks with bad attitudes but give em a break. Life is already hard on them.

Being away from it for several years now, I still feel for these guys. If I go to Mcdonald's and am served extra salty fries by a miserable employee, I will politely brush off the extra salt, eat my meal and leave without saying a word.

I couldn't agree with what you said more! Being a current retail manager I now have a better understanding of how the system works from a management perspective. Many of the people applying for these jobs are kids, basically still learning the process of the store and how to be polite overall.

I've been working retail now for 14 years and everyone has a bad day, so you gotta give some people some slack, guys like me who are just starting out can't find a job in the field they studied (education in my case) are just trying to survive and having to put a smile on my face while working every weekend can be a pain sometimes, especially working 40+ hours a week and quick turnarounds (leaving at midnight back at 6 am) two or three days a week.

And remember each of these big box stores has ways that they want their associates trained which means everyone gets greeted and walked to where their product is. It's retail 101

 

[TyTanium]

While there is no excuse for being rude, there are a few things that one should consider.

Yes, retail has its fair share of unmotivated folks with bad attitudes but give em a break. Life is already hard on them.

Being away from it for several years now, I still feel for these guys. If I go to Mcdonald's and am served extra salty fries by a miserable employee, I will politely brush off the extra salt, eat my meal and leave without saying a word.

+1 Common courtesy goes a long way. Certainly further than being a jerk. Treat people with grace and respect. Boom.

 

[OrdinaryAvgGuy]

I couldn't agree with what you said more! Being a current retail manager I now have a better understanding of how the system works from a management perspective. Many of the people applying for these jobs are kids, basically still learning the process of the store and how to be polite overall.

I've been working retail now for 14 years and everyone has a bad day, so you gotta give some people some slack, guys like me who are just starting out can't find a job in the field they studied (education in my case) are just trying to survive and having to put a smile on my face while working every weekend can be a pain sometimes, especially working 40+ hours a week and quick turnarounds (leaving at midnight back at 6 am) two or three days a week.

And remember each of these big box stores has ways that they want their associates trained which means everyone gets greeted and walked to where their product is. It's retail 101

When I was fresh out of school with a business degree, I interviewed, had a few offers and actually accepted a retail MGMT job because it was close to home and the pay was surprisingly better than the other offers that I had. Friends and family could not believe that you could survive off of "retail wages". I was actually earning more than just about everyone that I graduated with.

During my sentence, I witnessed a stabbing, multiple thefts, fights, employee theft, several incidents of people shatting on the sales floor, deranged folks who claimed to be jesus when off their meds, and several other things not worth mentioning.

Remember, when you give that retail worker a hard time, there is a good chance that they just finished mopping up shat from the floor before he or she serves you.

 

[Jukas]

I had a fun one yesterday when I went into Home Depot to pickup tubing for my CIP system and some other stuff.

I'm in the plumbing (toilet/sink) isle and I can't find the 1 1/2" ID reinforced vinyl but I do see spa tubing, but I can't find a temp or PSI rating on it. So I look around and ask one of the employees walking the main isle about it. He tells me he doesn't work in plumbing, but points to another associate 20' away with a customer standing nearby and says "Jose works in plumbing, he'll be able to answer that question".

I wander over and the exchange literally goes like this.

Me: "Excuse me, your fellow associate said you work in plumbing supplies and could answer a question about spa tubing?"

Jose: "Huh? Who said that?"

Which immediately pisses me off

Me: "The other guy, wearing the home depot apron just like yours, who told me you worked in that department and then fled as fast as he could. I need to know the temp rating and psi of spa tubing, are you able to assist me or can you find me someone who can?"

Jose: "Uhm, well, tubing? I..."

At that point the customer laughs and says "I can help you". Turns out he worked there and didn't have his typical associate garb on, as he was deploying new product displays and kept getting interrupted. The second guy was great, he found me a datasheet on all their tubing, as well as found boxes of reinforced vinyl tubing, cut me the length I wanted, wrote me up a tag and told me if I had any problems with it to just bring it back.

To be fair, the gal who oversaw self check out was great also. She saw I was having a problem getting a barcode to scan so she came over and scanned it for me, then saw I had a bunch of the same items and went "here let me scan all those same items for you it'll be much faster"

 

[Sammy86]

When I was fresh out of school with a business degree, I interviewed, had a few offers and actually accepted a retail MGMT job because it was close to home and the pay was surprisingly better than the other offers that I had. Friends and family could not believe that you could survive off of "retail wages". I was actually earning more than just about everyone that I graduated with.

During my sentence, I witnessed a stabbing, multiple thefts, fights, employee theft, several incidents of people shatting on the sales floor, deranged folks who claimed to be jesus when off their meds, and several other things not worth mentioning.

Remember, when you give that retail worker a hard time, there is a good chance that they just finished mopping up shat from the floor before he or she serves you.

I graduated undergrad five years ago this May and received my MS a year and a half ago and with the market the way it is its tough finding a teaching job, especially with all the Baby Boomers not retiring. So since I put myself through college and graduate school working retail it was time for Management position until hopefully this fall.

I've seen it all, employee thefts, consumer thefts, Managers and employees getting into fist fights, recently fired employees slashing GM's tires, death threats the whole nine.

What's happening especially now is the starting rate of pay is minimum wage and you're not exactly going to get the best people to work for ya. What happens is the good employees (usually college kids) graduate and move on in there careers and the turnover rate would blow your mind.

We retail people work LONG hours for sometimes little pay and the amount of pressure to hit sales goals in a declined economy is ridiculous. Remember retail isn't for everyone and sometimes you're going to run into those people that would be better served sitting alone Ina cubicle for 8 hours staring at a computer screen, have a little patience and if you really don't need help be polite about it, say hey I appreciate your help but I know I want.

Not that difficult

 

[OrdinaryAvgGuy]

I graduated undergrad five years ago this May and received my MS a year and a half ago and with the market the way it is its tough finding a teaching job, especially with all the Baby Boomers not retiring. So since I put myself through college and graduate school working retail it was time for Management position until hopefully this fall.

I've seen it all, employee thefts, consumer thefts, Managers and employees getting into fist fights, recently fired employees slashing GM's tires, death threats the whole nine.

What's happening especially now is the starting rate of pay is minimum wage and you're not exactly going to get the best people to work for ya. What happens is the good employees (usually college kids) graduate and move on in there careers and the turnover rate would blow your mind.

We retail people work LONG hours for sometimes little pay and the amount of pressure to hit sales goals in a declined economy is ridiculous. Remember retail isn't for everyone and sometimes you're going to run into those people that would be better served sitting alone Ina cubicle for 8 hours staring at a computer screen, have a little patience and if you really don't need help be polite about it, say hey I appreciate your help but I know I want.

Not that difficult

I know what you mean. I hear teaching jobs are hard to come by here in NC also.

4 out of 5 employees that I had offered substandard performance were jaded because they are stuck in a rut. Iv'e had some employees (usually the 50+ range) that actually enjoyed their job and worked by choice, not necessity. Lots of folks that are in transition and need to pay the bills.

 

[BrewandWineSupply]

I worked at a big box hardware store years ago, sitting in the break room listening to one of the under 20 year olds complaining about stocking and customers. I said "gee, with out customers and stock, this would be a great place to work..." he responded "YES"...Duh...
No customers, no stock, no job.

 

[OrdinaryAvgGuy]

I worked at a big box hardware store years ago, sitting in the break room listening to one of the under 20 year olds complaining about stocking and customers. I said "gee, with out customers and stock, this would be a great place to work..." he responded "YES"...Duh...
No customers, no stock, no job.

HA! Sounds familiar.

 

[coinhall09]

I agree with TX-Brewer , I have worked all sorts of customer service jobs , bag and carry out grocerys , pizza cook , retail hospital cook , server , aisle service at target , target trains really good . But from most of my experience the problem is the customer not reading simple English and finding the item , Example , I get asked if we have stuffed baked potatos ?

Me- yes mam or sir .

Customer - what all comes on it ?

Me - blah blah blah

The menu is right above the hot bar a foot in front of there faces !!!!

It's called AMERICA HAS GOTTEN LAZY AND EXPECTS EVERYTHING HANDED TO THEM !!

I've heard somewhere someone opened a food store and they let you order online and they will gather everything for a small fee . Great idea I think

Both sides can be stupid , if you have a problem find someone else .

Also I've looked for flip top bottles at stores since there is no lhbs here , and no . I wouldn't even try to look besides online now .

 

[WhiteDog87]

I worked at a big box hardware store years ago, sitting in the break room listening to one of the under 20 year olds complaining about stocking and customers. I said "gee, with out customers and stock, this would be a great place to work..." he responded "YES"...Duh...
No customers, no stock, no job.

"This job would be great if it was'nt for the ****ing customers"
-Randal Graves (Clerks 1994)

 

[mux]

OK something I have learned in my life when dealing with idiots. I don't deal with them...period. I have been going to the stores I frequent enough that I am greeted by name and I know the folks who are knowledgeable in the store and they are the people I talk to. I do not go to Home Depot unless I absolutely have to and then I set my exceptions low enough a medium trained chimp can surpass them. I shop at local hardware stores when I walk in they say Hi Bill what are you building today with your beer stuff. And I take a beer in and share it with them.

Life is to short for me to have to deal with idiots. I will pay more and go where respect and knowledge rule and chimps are fired for lack of social skills.

Your the chimp!

 

[OrdinaryAvgGuy]

I agree with TX-Brewer , I have worked all sorts of customer service jobs , bag and carry out grocerys , pizza cook , retail hospital cook , server , aisle service at target , target trains really good . But from most of my experience the problem is the customer not reading simple English and finding the item , Example , I get asked if we have stuffed baked potatos ?

Me- yes mam or sir .

Customer - what all comes on it ?

Me - blah blah blah

The menu is right above the hot bar a foot in front of there faces !!!!

It's called AMERICA HAS GOTTEN LAZY AND EXPECTS EVERYTHING HANDED TO THEM !!

I've heard somewhere someone opened a food store and they let you order online and they will gather everything for a small fee . Great idea I think

Both sides can be stupid , if you have a problem find someone else .

Also I've looked for flip top bottles at stores since there is no lhbs here , and no . I wouldn't even try to look besides online now .

Ah I remember this. You don't know how many times someone asked me where the rice fuffs were as they stood looking at them eye level. So many times I wanted to say you dumb &*$#! open your f-ing eyes.

Then they come in the next day looking for their rice fluffs again and complain because there are none on the shelf. "Well, if i wasn't interrupted by 185 dimwits like yourself yesterday, I would have had a chance to stock them. Please wait while I go retrieve them..."

 

[Yuri_Rage]

I dread buying bulk/cut to length stock as well.

EVERY time I want wire or cable, I have the same experience (this goes for multiple stores in multiple cities): "I don't think we have that." I try to be as specific as possible, even pointing at the display sign or "per foot" cost label for the exact item I want. Then we go through the arduous chore of finding the correct spool. Again, I try to help by pointing or saying "stop" as the correct spool comes around on the carousel. Finally, we arrive at the moment of truth...the correct wire is available, measured, and just needs to be cut, but the store has provided no means by which to properly cut it. The poor, usually mechanically challenged clerk has to chew through it with something that looks like a pair of tin snips that have been used a few too many times as a pry bar. Argh!

The last time I bought Lexan, I wanted two 30" x 30" sheets. The dimensions weren't critical, but I needed two pieces at least that size. They only had full 4' x 8' sheets, but offered a cut to size service. I asked the nearest clerk for help. She had to run and get Bob - "the glass cutting guy." I have to cut Bob a little slack - he seemed like he had a rough life and perhaps wasn't all there. Still, Bob placed a brand new sheet of Lexan on the dirty store floor, scuffed his feet across it to grab a brand new cutting tool, kneeled on it, even as crunching sounds ensued, and proceeded to make the world's most crooked score mark. The score mark wasn't deep enough, and the piece broke several inches from the mark as he bent it into a U-shape with all of his awkward strength. Clearly frustrated by the stunning display of ineptitude, I told them I didn't want the glass anymore. To the first clerk's credit, she gave me the big piece at the scrap price of $1/linear foot, but I definitely did not get what I came to buy. In this case, it's more the store and its management that are to blame than the staff, but frustrating nonetheless.

 

[mattd2]

I had a fun one yesterday when I went into Home Depot to pickup tubing for my CIP system and some other stuff.

I'm in the plumbing (toilet/sink) isle and I can't find the 1 1/2" ID reinforced vinyl but I do see spa tubing, but I can't find a temp or PSI rating on it. So I look around and ask one of the employees walking the main isle about it. He tells me he doesn't work in plumbing, but points to another associate 20' away with a customer standing nearby and says "Jose works in plumbing, he'll be able to answer that question".

I wander over and the exchange literally goes like this.

Me: "Excuse me, your fellow associate said you work in plumbing supplies and could answer a question about spa tubing?"

Jose: "Huh? Who said that?"

Which immediately pisses me off

Me: "The other guy, wearing the home depot apron just like yours, who told me you worked in that department and then fled as fast as he could. I need to know the temp rating and psi of spa tubing, are you able to assist me or can you find me someone who can?"

Jose: "Uhm, well, tubing? I..."

At that point the customer laughs and says "I can help you". Turns out he worked there and didn't have his typical associate garb on, as he was deploying new product displays and kept getting interrupted. The second guy was great, he found me a datasheet on all their tubing, as well as found boxes of reinforced vinyl tubing, cut me the length I wanted, wrote me up a tag and told me if I had any problems with it to just bring it back.

To be fair, the gal who oversaw self check out was great also. She saw I was having a problem getting a barcode to scan so she came over and scanned it for me, then saw I had a bunch of the same items and went "here let me scan all those same items for you it'll be much faster"

Hahaha... but were you sure that Jose was not the third guy you talked to?

 

[Jukas]

Hahaha... but were you sure that Jose was not the third guy you talked to?

Unless they both happened to be named Jose, I'm giving it to the stammering guy in the HD Apron who's nametag said.... you guessed it.. Jose.

 

[mattd2]

Unless they both happened to be named Jose, I'm giving it to the stammering guy in the HD Apron who's nametag said.... you guessed it.. Jose.

Fair enough, although in CA it could happen
That reminds me of a time a KFC my mates were laughing that the store had misspelt their "trainee" badge one of the guys was wearing. Turns out his name was actually Traneé or something! Don't really know why it reminded me of that