Stainless Brewing

[smillerengr]

Has anyone tried ordering from Stainless Brewing lately? Placed an order in late December and am still awaiting shipment. Company isn't responding to emails and their posted phone number does not work. Wondering if they took my money and went out of business.....

 

[hotbeer]

If you can't contact them, then you probably should be talking to whomever is the pay provider you use. IE: credit card company, paypal and etc. Usually they'll get your money back.

BBB seems to have a very recent complaint against them. Is that you?

 

[Yesfan]

That sucks about Stainless Brewing. I still have their large hop spider I bought back in 2016. It's been a few years, but seems I read a negative post about them from here for the same reasons you mention.

Too many better options out there now, so I'd take hotbeer's advice and just try to get your money back. They were a good company back in the day. I doubt I'd buy anything from them now after seeing this. Good luck.

 

[MaxStout]

Do a stop payment with your cc company. Then shop a better vendor. There's a list of sponsors here, one of them might have what you need.

Never dealt with them directly, but heard Spike makes good gear at reasonable prices.

 

[Yesfan]

........Never dealt with them directly, but heard Spike makes good gear at reasonable prices.

I can confirm as a Spike customer. I've been very happy with my experiences with them. Top notch customer service.

 

[Deadalus]

Your post sent me off on quite a tangent yesterday! Although I may have run across their website on the past I was curious about their available products and their coils caught my eye as they had such variety. I have been considering two different projects involving coils, a smaller sized 1-2 tap jockey box and potential coiling coils for a third fermenter. Anyway, I noticed that they were having a significant sale on all 3/8" and 1/4" custom coils. Nothing was on sale for 1/2" custom coils however. Then I noticed they were out of stock for it looks like all 1/2" custom coils. Was that something you ordered?

Do report back about your order if you would.

 

[superiorsat]

Has anyone tried ordering from Stainless Brewing lately? Placed an order in late December and am still awaiting shipment. Company isn't responding to emails and their posted phone number does not work. Wondering if they took my money and went out of business.....

I ordered custom 1/2" stainless coils a few years back. At least a month went by so I started emailing the company. I tried a few times with no response, but I had those emails as evidence for PayPal. PayPal got my money back and guess what. The same day they pulled the money back from his account I got an email from him about how busy he was doing custom jobs and that he hadn't had time to work on mine and offered to start working on them. I said hard pass and we wouldn't be doin business again.

 

[MaxStout]

I ordered custom 1/2" stainless coils a few years back. At least a month went by so I started emailing the company. I tried a few times with no response, but I had those emails as evidence for PayPal. PayPal got my money back and guess what. The same day they pulled the money back from his account I got an email from him about how busy he was doing custom jobs and that he hadn't had time to work on mine and offered to start working on them. I said hard pass and we wouldn't be doin business again.

He didn't have the time to respond to your earlier emails to give you a heads-up he was behind schedule, yet he had the time to email you to try to to recoup your business when it vaporized. Sounds typical.

 

[Yesfan]

He didn't have the time to respond to your earlier emails to give you a heads-up he was behind schedule, yet he had the time to email you to try to to recoup your business when it vaporized. Sounds typical.

My thoughts exactly.

 

[superiorsat]

It is a shame because it is basically impossible to find anyone to
fabricated a 50' ×1/2" stainless coil with long leads. Had to use an Amazon version.
https://www.amazon.com/gp/aw/d/B01893SYDO/ref=ox_sc_saved_image_2?smid=A3HRWBO4JJQFLN&psc=1
Cut off the bent ends and use a pass through compression fitting and 90 deree end from Bobby to make it work. It doesn't sit as deep in the ace-roto fermenters as I wanted but works fine.