I just got the spike flex and I’m assembling it. Does the racking arm just slide in and out like the video I posted or am I doing something wrong? I would think it would lock in somehow. Thanks.
Spike rack arm
Spike rack arm
Thank you, just wanted to make sure I wasn’t doing something wrong. I have an email sent.There should definitely be an o-ring installed to secure the racking arm. You'll see an o-ring groove machined on the inside. The o-ring could have fallen out or slipped through QC without one. Either way shoot our customer support team a message and they will get you fixed up!
https://help.spikebrewing.com/knowledge/kb-tickets/new
There should definitely be an o-ring installed to secure the racking arm. You'll see an o-ring groove machined on the inside. The o-ring could have fallen out or slipped through QC without one. Either way shoot our customer support team a message and they will get you fixed up!
https://help.spikebrewing.com/knowledge/kb-tickets/new
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