bkfran69
Member
Does anyone else have a problem with the way the jacket fits on the cf10 conical. I am not happy with the way it fits.
Spike conical jacket fit on cf10
- Thread starter bkfran69
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pennengr
Well-Known Member
I've had the exact same problem on two jackets - working with customer service now. When did you order your CF10? Got mine in July.
Sorry about the trouble guys! We're investigating but it looks like the first ~50 conicals off the line had a couple ports too low. Please work with tech support as they are looking into solutions.
OP
OP
bkfran69
Member
I got mine last july. I ordered it when they offered the pre buy.
Ditto on mine. It also explains why my racking arm scrapes against the side of the conical. Had the racking port been up slightly, it would fit perfectly like it does on my smaller CF5.
pennengr
Well-Known Member
I suggest reaching out to customer service - they're taking good care of me.
I'd imagine Spike has a list of who may be affected by this. I wasn't a preorder customer but I did order mine pretty early. I was thinking about ordering a jacket and stuff (will probably do so eventually) but it'd be nice to know of any potential misfits before I get it sent to me. I really like the conical and would like to add the jacket and stuff. I'd just like to know what to expect.
dlink72
Member
Last edited:
This seems inefficient. Why order a jacket only to most-likely return it if you find out you have one of the early conicals? So...OK I'll start. From the edge of my bottom port to the lower edge of the lowest port on the cone measures just about 4.5 inches. dlink72: If you don't mind. What is your measurement for that distance?
dlink72
Member
It’s just over 4 inches. I’m still waiting to talk with someone. I’m just curious why they changed the design after the first 50. Were the preorders wrong to start with or was there a design change and why.
dlink72
Member
I just spoke with customer service and my questions were answered. The ports were wrong on the first batch and since there are no serial numbers, there is no way to pinpoint who has them. They are only identifying them as we contact them when our jackets don’t fit. It will probably be a month or two before they can get corrected jackets to us.
My racking arm clears all sides so maybe the bend is slightly different in yours unless your port is further off than mine.
My racking arm clears all sides so maybe the bend is slightly different in yours unless your port is further off than mine.
Thanks dlink72. It looks like I have the same problem. So...I'll need to order a jacket. Have is misfit. Contact Spike with the problem. Return the jacket. Wait possibly two months to get a "fixed" jacket??? Not really the best business plan.
Maybe a better idea: work with them to email you when the new ones come in, THEN send your old one in for exchange.
Or...Maybe Spike can provide some measurements and we can order the correct one the first time. Saves around $20-30 in shipping. Plus I have mine bolted to a plywood sheet for stability purposes. It's a PITA to disassemble and reassemble multiple times. Don't get me wrong, I like their stuff. I just like to do things right once and be done with it. I'm lazy that way.
philly224
Well-Known Member
Why don't you just email them and tell them you have one with the off measurements then...
I like their stuff too. You were lamenting having to send in your neoprene sleeve for two months; I simply offered a way for you to continue to use it while waiting for the altered ones to come in. That's all.
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