Seriously, this is the most constructive people can be on this board?
Here is my advice. If you are having problems with efficiency or astringent off flavors, and do not want to make a large up front investment, try 5.2. If it makes your beer better then start looking in to getting a water test. There lots of posts on getting water tested. The water chemistry primer is also something you want to read.
If you are not having an issue with you water then I would not use this. If you have all kinds of water problems like me, then you might want to either cut your water with Reverse Osmosis (RO) water. There is a fun spreadsheet called Bru'n Water that will help you a lot once you get a water report.
Look in to a supplemental acid to adjust PH and not the 5.2. You wont get some of the buffering chemicals that may not be desirable and you have probably read the words "salty" in previous entries in this post. You are not going to taste that with 5.2 but you will not be able to get that nice "grainy" flavor you sometimes want. That is the thing I noticed from using it.
I have used 5.2 for a while and only recently have I learned the virtues of water to beer making. When I started all grain I had all kinds of problems and no help like this board. Learn everything you can and use your own judgment.
Now as far as the reason the homebrew shop is doing that. Only speculation but you start telling people they have to have a $30 water report and a $100 ph meter and this and that, people will start saying this is too much of a pain. You then discourage your potential customers that are just starting out. Someone that could later spend hundreds will walk away from a really great hobby. I built my equipment up slowly and still trying to find a decent PH meter.
Come on veteran homebrewers... Be constructive and helpful. No matter how much knowledge you have, that is very easily dismissed as worthless advice when there is sarcasm involved.