I’m being ignorant here and call me a millennial but in 2020 I just find it very hard for them to go dark with no recourse, refund, or some sort of we f**ked up package. ESPECIALLY, for folks who just bought a Pico Z in the past year. It could take quite some time to see anything of it but you can’t have something just become completely unusable without some sort of consumer protection issue and I believe it is in their best interest as other stated to offer some sort of ability albeit a subscription service to continue brewing on these machines.
Sadly, there are plenty of examples out there that prove your faith in a guaranteed solution for Z owners misguided. From personal experience, there's the BeerBug which required a cloud app to collect fermentation data. The services went dark one day, and suddenly I was stuck with a $250 paperweight. Outside the brewing realm, there's the Martian smartwatch, the Zune music store, DivX DVD players, and plenty more that I can't think of off the top of my head. Remember this when you "buy" games on Steam, "buy" music on the iTunes store, or "buy" whatever the heck it is that Farmville sells.
Even if it was a consumer protection issue - the company is in receivership. The best you'd have is a claim against the estate. As far as it not being in their best interests -- the company is in receivership. They no longer have "best interests" - they're dead.
That said, the ship hasn't yet sailed - there is still hope. As I mentioned in my earlier post, supposedly the bridge investor is acting as a stalking horse bidder which implies that there is at least
some value seen in the assets of the company. It is reasonably likely that the buyer will discontinue certain products which aren't profitable, adjust pricing on those that are, and keep the business alive in some form.
I wasn't kidding about wanting to submit a bid for just the assets needed to keep the devices active either - if anyone reading this has any knowledge on how to actually do so, PM me. I promise that if I win I will not charge
too much to keep your Z humming. Fermentrack integration, anyone?