theveganbrewer
Well-Known Member
Soooo.... That means customers are entitled to free money and products they don't deserve? I can't stand this mentality of people that think companies are making so much money they can just give stuff away because it shouldn't matter, they make a lot of money. You don't know what their operating costs are and neither do I so we can't say definitively what kind of profits they make. And honestly it doesn't matter. They're not in business to give stuff away and break even on their products as a favor.
I'm not saying customers are entitled to free money they don't deserve, though I prefer saying qualify for. NB states they don't match prices and their prices and offers are subject to change.
What I and a few others are talking about is that policy, and whether or not it is a good idea for a retailer to offer price matching and if they account for the true costs of not matching prices fro a certain period of time. Even though OP didn't qualify for the event, might they have been better served to offer him a GC, or perhaps a $10 dollar card for a future order over $50 as a I'm sorry you don't agree with us but we still want to be your friend type thing?
Certainly some of the most successful retailers in the world use this policy, so it can work.