Mash efficiency IS NOT mainly dependent on crush.
I'd agree there are many factors. I'd also say that, in my experience, when folks have issues and ask the forum about it, crush is the culprit far more often than not. Most folks are in the ballpark for temps, most mash for at least an hour, and I've had some of my own pH mishaps that had surprisingly little effect. Water to grist ratio is an issue for the electric units with an inner pipe for the grains at times, a lot of dead space can be found under and around them, but that doesn't seem to be the case here.
Don't get me wrong, I'll again agree there are many factors. My experience has been that issues folks have are affected by the crush much more often than not. Just my experience / opinion of course.