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Label Peelers says longer!

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Good grief, enough with the whining. If they had the hops two weeks ago, they would have shipped the hops two weeks ago. They are just as interested in getting them out as you are, more so actually. This represents their livelihood, and for you it represents beer. Get a grip.
 
Really? You called them and bitched? They probably spend so much time on the phone, that you guys are probably the reason for the delays. In case you haven't noticed.....there is a major hop shortage of some varieties this year. Citra, Amarillo, Simcoe to name a few. Be happy your getting any. As was stated above, they don't grow the damn things and are dependent on their suppliers. I pre-ordered months ago and got the "shipped email" a couple of days ago. I'm just happy I'll be able to still make some of my favorite brews next summer. I've used Label Peelers several time and have always been happy with the company. When will some people realize that the world doesn't revolve around them?
 
Wow! I'm glad I grabbed a couple pounds from farmhouse. Anyway, I pre ordered on 10/15, so I will probably be waiting a bit longer. No problems.
 
I am a representative of LabelPeelers.com. Things are running later than expected. With agricultural product everything is an estimate and controlled by the plant's growth. We do have them coming and orders will be filled. There was a major flood of the Idaho Amarillo fields and decimated the harvest. We were expecting 2,000 lbs and were cut back considerably from that amount. We kept in contact with the growing process, so we saw this coming and stopped pre-orders when we realized the possible shortage. The shortage was a bit more than we anticipated but we contacted a few of our customers that had ordered larger amounts and told them the bad news so we only had to disappoint a few people and can fill everyone's smaller orders. FYI LD Carlson has limited all homebrew stores to 3lbs and 100 ounces of Amarillo. It's going to be a year with very little Amarillo. Rest assured your hops will be in the mail as soon as we get them. We want nothing more than to get you the hops you pre-ordered.

Very nice of you to take the time to post here. I think most people on here realize you're doing all you can to get the product out.
Thanks again for your reply:mug:
 
I stand corrected on the harvest. I was told by multiple companies that there was no shortage. What is the CIA running the hop press releases?
 
Stopped in the store today, and they are busy as heck. The front of the store is floor to ceiling boxes of hops, and the keep getting more in everyday. Apparently there are issues with the manufacturer releasing the pellets of some varieties but not the whole leaf yet. So you may see delays depending on the type you ordered. Rest assured they working their butts off to get you guys your orders.

I don't work there or anything, I'm just a noob that likes their store, prices and attitude.

Just thought I'd share some info.
 
Normmouth said:
Stopped in the store today, and they are busy as heck. The front of the store is floor to ceiling boxes of hops, and the keep getting more in everyday. Apparently there are issues with the manufacturer releasing the pellets of some varieties but not the whole leaf yet. So you may see delays depending on the type you ordered. Rest assured they working their butts off to get you guys your orders.

I don't work there or anything, I'm just a noob that likes their store, prices and attitude.

Just thought I'd share some info.

They have a great attitude. I called to make an add on to my order, and nobody picked up. I got a call back from Matt, who was friendly and seemed cool, took ten minutes out of his day to talk about hops and the situation they are facing. You aren't going to be able to buy a lot of these hops by summertime. They are offering a fair price, and they have a great attitude. Matt said he is getting about 200 emails a day and almost as many phone calls. At this point we can count ourselves lucky to even be getting some of these hops. I will definitely use them in the future based on their excellent selection and great attitude.
 
"Your Order Has Been Sent"

Right on. I had Centennial, Citra and Simcoe leaf along with a lot of other things.
 
I've had nothing but great luck with labelpeelers, and I'll get my hops in due time. If not, oh well. I can force myself to brew something new.
 
I don't know if I'm just unlucky or what, but I wouldn't say they are necessarily sending in the order that they were ordered. I pre-ordered 5 lbs on 9/26 and I'm still sitting at Processing.

I'll sit tight, though, and hope they make it to me at some point.
 
My status says "Pre-Ordered" and I ordered on 10/15. If yours says "Processing" you're one step ahead of me.
 
I ordered mine around the middle of September. I do think they are handling these in order.
 
Ordered 8oz Citra pellets on 11/9.

"Shipped" 11/19 (status is "Electronic Shipping Info Received", so I don't yet consider it shipped).
 
I ordered 9/26, received email stating "shipped" on 11/16, received package yesterday, 11/19, brewing tonight
 
Just got an unexpected call from Label Peelers.

And i'm sure others will as well.. Basically the issue is with the Leaf Amarillo hops. Hop Union decided to pelitize the entire lot of them. So if you ordered leaf you will be stuck with a decision.. to refund or to swap over to pellets, or exchange with another variety.

I had no issues with swapping, as the 2 (leaf vs pellet) don't make that much of a difference to me. But he also said that they are processing in the order in which they were received. So since i ordered in the end of Oct, i'm looking at another 2-3 weeks wait.. no issues, i'll brew something else in the mean time.

But i would also like to thank labelpeelers for keeping their customers informed and being very courteous about the whole situation.

So if you ordered Leaf Amarillo hops and you get the call, please just remember that it's totally out of their control and they seem to be doing everything they can to help us out in a sticky situation.
 
I feel pretty good about how they have handled things. I emailed them about two weeks ago to see if they had any updates and they promptly replied. Today they shipped my hops; Centennial, Simcoe, Citra and Saaz (all leaf). Hops are coming! Stay patient out there.
 
I received my pre-order of 2 lbs of Citra on Saturday. Was at LHBS today and they had just gotten in a huge hop order and were busy checking it in. I was able to snag a pound of Amarillo pellets.
 
I understand the idea of pre- ordering, but the fact that I got my Citra and Amarillo from two other vendors (that were ordered weeks after my labelpeelers pre-order) makes me wonder. Maybe they are not that far up the "hops" food chain. That said, I'm still confident I'll get my order.
 
whitehause said:
I understand the idea of pre- ordering, but the fact that I got my Citra and Amarillo from two other vendors (that were ordered weeks after my labelpeelers pre-order) makes me wonder. Maybe they are not that far up the "hops" food chain. That said, I'm still confident I'll get my order.

According to them, they are literally a couple mile from Hop Union. If your other hops aren't Hop Union processed, that explains why you got them at a different time.
 
Hopsdirect, out in Washington, released their leaf like a month ago and pellets last week for Amarillo and Citra. I'm sure there are other suppliers too that all release at different times.
 
theveganbrewer said:
Hopsdirect, out in Washington, released their leaf like a month ago and pellets last week for Amarillo and Citra. I'm sure there are other suppliers too that all release at different times.

Unfortunately they were all gone within a couple hours..
 
Well, it's been "processing" for nearly a week now so I don't think it's getting me anywhere. It's like when they let you into the waiting from from the lobby at the doctor's and you continue to wait for the doctor. You feel like something's happening, but it isn't really... :)

My status says "Pre-Ordered" and I ordered on 10/15. If yours says "Processing" you're one step ahead of me.
 
Got my order today from Makinbeerisfun. The Citra was in a 1Lb bag, but the Amarillo was in 16 1oz packs. All Hop Union.
 
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