Ordered their two-tap kegerator conversion kit and received everything in a timely manner.
The first night, the co2 tank tipped over and the attached regulator (their in-house model) lightly bumped into the leg of a table. No understatement, it hit the table about as lightly as a dog brushing by a table would hit it. I caught it, relieved that damage couldnt have been done.
It was pretty much destroyed. Two of the three gauges were bent-up. I did the soap test and they didn't leak, plus they could still display pressure, but not beyond a certain limit (One was bent to the point it would only show up to 12 PSI, the other was the CO2 capacity gauge, it wouldn't go down past 500 PSI).
So I went ahead and hooked everything up.
Second night? CO2 tank is drained. After I got it re-filled (so now I'm down 40 bucks total) and soap-tested the whole setup, one keg was pissing air from the release valve (its a pin lock, no manual release). It blows my mind this made it past their quality control.
SO I decide to only hook it up to just the good keg. This works for 3 days. Then, AGAIN, the pressure starts dropping at an alarming rate. I read up and am told to submerge the tank and regulators in a tub of water, and see where bubbles come out.
Bubbles pour from the regulator, and the tank is once again drained.
Please don't give me the "well, don't knock your tank over!". My close friend has a regulator made by another company that he has accidentally slammed to the ground repeatedly (AND done the water test to without issues) over the YEARS and it continues to run fine and the only ascetic damage is a few scratches on the regulator. The gauges and pressure-holding ability are unaffected.
Upon contacting KC.com, I was sent another lid for the keg and told that regulators are, by nature, fragile (which is essentially the opposite of standing behind your product)
Extremely dissatisfied. I'm buying a regulator from another company and once again filling up my tank (so...60 in the hole, plus the 55 for another dual-gauge regulator, two keg pressure, one co2 gauge).
I thought I was getting a bargain (lets face it, they blow everybody's prices out of the water).
Now I wish I just paid for quality.