John Blichmann is a stand up Guy!

[bufitfn]

I just wanted to share my experience with Blichmann today. I decided to brew an orange wheat last Saturday, on my Kal clone electric setup.
I filled my HLT with 20gal water and in about 10 minutes I noticed the table was wet?? I wiped it up and sure enough in 10 min, more water....
I tilted the pot and noticed 3 TINY pinhole leaks in the bottom of the pot!
I was sick, considering the 3 pots I bought were just 3 years old!
I knew they were out of warranty but decided to email Blichmann tonight and tell my story.
John Blichmann got back to me in a matter of hours and said
"I don't care if its out of warranty, that should never happen. I will get you a new one out on Monday"
I was so pleasantly surprised that a company would stand behind their product with such ease.
If anyone is considering Blichmann pots, They are not cheap, but at least they stand behind them! Refreshing to see today!

 

[day_trippr]

While John and I don't see everything the same way, he came through in the pinch for me, and he'd get my vote for Stand Up Guy...

Cheers!

 

[Malric]

I had the pleasure of meeting John at NHC 2014. A really stand up, easy going guy who clearly has a passion for what he does.

 

[Talgrath]

Next time I need to buy a pot or something similar, I'm definitely picking one of theirs up. Thanks for the heads-up!