EvilTOJ
Well-Known Member
So here's a funny story that I'm sure means I'm spending too much time here.
I work at a helpdesk, and we use sametime to chat with others in the office as a serious work tool, meaning to basically screw around all day. It's like AIM, only for internal networks. Well, the default status message is "I am available" which is stupid and boring, so I change it every day, usually to something wiseass like "These are not the droids you're looking for" or "WHY are people always calling me with their problems??" or "the average coat hanger is designed to hold up 14 lbs"
One day a few weeks ago, I didn't know what to use as a status message, so I used one from a sig I saw on homebrewtalk. Well, it was a Saturday, and I was already bored by 5:10 AM (I show up for work at 5 AM). I changed my status message for the day, and whilst sitting around bored we suddenly had a huge debit and credit outage. Phone lines that normally back up to to 7 calls in queue when it's extremely busy are now backed up to 72 calls in queue (!!) within minutes. It's so bad I ended up cutting and pasting my notes into my calls. I took 30 calls in an hour, which is a helluva lot. I'm sure you all know where this is going. The server was finally kicked, and the food stamps were working again. The peasants rejoice (yaaay).
Well, the other day, my boss calls me into his office. Another boss is there with him, and that's always A Bad Thing. Aw christ, what did I do NOW? He says "Jesse, we were doing some call reviews, and noticed something rather odd in one of your tickets. Can you explain this?" I look at the printout of the ticket, and what do I see as the notes?
O_O!! Holy Mary mother of Bob!
Well, I was mightily embarrassed! Anyone in the company can see our tickets, so we generally put benign (read: safe) information in them and leave out tons o personal comments and such. I explained that I'd most likely forgotten I'd cut and paste my status message from that day and just saved it in a hurry. I turned beet red because I didn't mean to do that. He said it was OK, and I'd not done that in the past, so it was OK, he just wanted to know what the deal was.
I blame you people for this!!
I work at a helpdesk, and we use sametime to chat with others in the office as a serious work tool, meaning to basically screw around all day. It's like AIM, only for internal networks. Well, the default status message is "I am available" which is stupid and boring, so I change it every day, usually to something wiseass like "These are not the droids you're looking for" or "WHY are people always calling me with their problems??" or "the average coat hanger is designed to hold up 14 lbs"
One day a few weeks ago, I didn't know what to use as a status message, so I used one from a sig I saw on homebrewtalk. Well, it was a Saturday, and I was already bored by 5:10 AM (I show up for work at 5 AM). I changed my status message for the day, and whilst sitting around bored we suddenly had a huge debit and credit outage. Phone lines that normally back up to to 7 calls in queue when it's extremely busy are now backed up to 72 calls in queue (!!) within minutes. It's so bad I ended up cutting and pasting my notes into my calls. I took 30 calls in an hour, which is a helluva lot. I'm sure you all know where this is going. The server was finally kicked, and the food stamps were working again. The peasants rejoice (yaaay).
Well, the other day, my boss calls me into his office. Another boss is there with him, and that's always A Bad Thing. Aw christ, what did I do NOW? He says "Jesse, we were doing some call reviews, and noticed something rather odd in one of your tickets. Can you explain this?" I look at the printout of the ticket, and what do I see as the notes?
JesseG said:
O_O!! Holy Mary mother of Bob!
Well, I was mightily embarrassed! Anyone in the company can see our tickets, so we generally put benign (read: safe) information in them and leave out tons o personal comments and such. I explained that I'd most likely forgotten I'd cut and paste my status message from that day and just saved it in a hurry. I turned beet red because I didn't mean to do that. He said it was OK, and I'd not done that in the past, so it was OK, he just wanted to know what the deal was.
I blame you people for this!!
