Why was he complaining? Were his prices higher than the buy? Or do they think the 5-10 people in a small group buy, buy all of the grain in DFW. Stupid.
Here, read it yourself
http://countrymaltgroup.com/homebrewers.asp
And yes whereas the local homebrew shop, under the "discount" will charge me $80 for a 50 lb sack of Great Western 2-row. Via the bulk buy that same sack is $26.50. That is not an exactly fair comparison as we also get changed part of the pallet fee and a handling fee. So the actual price of it in the end is $35.40. Still more the LHBS price is more double what it costs at the bulk buy.
I personally go though 300-400 lbs of grain each buy. Yes I make a few gallons of beer. So this saves me about $300 each time I buy grain. And I will not even go into how much the LHBS marks up yeast and hops.