JVD_X
Well-Known Member
Alright - so I call Comcast because working from home I need to decent internet connection and during the hours of 8AM to 3PM my internet connection is running at the speed of dialup.
They finally send someone out who looks around and makes a determination that there is a faulty signal outside the house due to a bad signal booster or whatnot. He replaces it. Keep in mind that the box he is working on serves the whole block in our home owners association. Now I call BS on his determination because signal boosters don't just decide to work and then not work on a regular schedule. I am 99% sure that their local DNS server is bottlenecked.
In any case -we just get a bill from concast and they stuck a $29 service charge on it. WTF? First - this is in THEIR box and they were not providing the service we were paying for... after complaining about it they removed it. But still...
They finally send someone out who looks around and makes a determination that there is a faulty signal outside the house due to a bad signal booster or whatnot. He replaces it. Keep in mind that the box he is working on serves the whole block in our home owners association. Now I call BS on his determination because signal boosters don't just decide to work and then not work on a regular schedule. I am 99% sure that their local DNS server is bottlenecked.
In any case -we just get a bill from concast and they stuck a $29 service charge on it. WTF? First - this is in THEIR box and they were not providing the service we were paying for... after complaining about it they removed it. But still...