Brewmasters Warehouse

[skybrew]

Ed, I received my Bee Cave Hefe order yesterday and all is good. Thanks for the quick delivery.
One suggestion for you is to ask on the website if the person wants the sugar for bottling or not, I keg so I have no need for the included sugar. I am guessing this could save you some money as well.

 

[zac]

Ed,
I have an order for you pretty soon, but some bastard in Tuscon Az got ahold of my CC number & tried to buy a Target store.

As soon as it is resolved, look for an order for a few 100 lbs of grain, some hops, and some more "stuff"

 

[cercueil]

I hope this wasn't addressed already. I tried reading through all the posts and I made it to about 20 and then realized there were 44 more pages! The recipe builder is great but I had a comment about it. This is more of an enhancement than a show stopper. When you click on hops there should be check boxes so that you can order 3 or so at a time instead of adding 1 and then going back 2 or 3 times to the same page. Also, when you fill out billing and shipping address there should be something like "use shipping address as billing address" or something similar so that it will populate the fields. I created an account so maybe this info gets stored. If so then forget that comment. Other than those small things the site is great and the reason why I ordered from your company was because you patronize HBT!

 

[MMW]

When you click on hops there should be check boxes so that you can order 3 or so at a time instead of adding 1 and then going back 2 or 3 times to the same page.

Use firefox, middle (wheel) click the hops you want to open in a new tab once for each addition. For the last one, left click and close the other tabs. Works with malts, too

 

[Brewmasters Warehouse]

I hope this wasn't addressed already. I tried reading through all the posts and I made it to about 20 and then realized there were 44 more pages! The recipe builder is great but I had a comment about it. This is more of an enhancement than a show stopper. When you click on hops there should be check boxes so that you can order 3 or so at a time instead of adding 1 and then going back 2 or 3 times to the same page. Also, when you fill out billing and shipping address there should be something like "use shipping address as billing address" or something similar so that it will populate the fields. I created an account so maybe this info gets stored. If so then forget that comment. Other than those small things the site is great and the reason why I ordered from your company was because you patronize HBT!

I agree that the current Brew Builder is not a show stopper, but it certainly is something that no other website has. I due think you will find the next version of the Brew Builder will be a show stopper that I and everyone else would like. Adding the hops and everything else is done on the same screen.

The address input has also been reworked to function much like you have suggested.

A little teaser pic of the new brew builder. You can see from the pic that entering ingredients will be much easier. Beta testing to begin next week, unless something crazy happens that slows down the progress.

 

[Brewmasters Warehouse]

Ed,
I have an order for you pretty soon, but some bastard in Tuscon Az got ahold of my CC number & tried to buy a Target store.

As soon as it is resolved, look for an order for a few 100 lbs of grain, some hops, and some more "stuff"

That sucks man. You should take a road trip to make sure that it does not happen again.

 

[HopTrap]

The new builder looks awesome Ed! Looking forward to using it!

 

[cercueil]

Wow..The new brew builder looks great..I like the idea of being able to save the recipe and work on it later..Thats great..Looking forward to this.

 

[adfirmus]

I just made an order using the brew builder for a batch of extract/mini-mash Edworts's Haus Pale Ale. Loved the 10% brew builder discount and flat rate shipping! I will be ordering and using the brew builder again! Perfect if you want to tweak a recipe. Now I will be waiting at the door for Fed-ex today...

BTW, I love the order confirmation form, like an actual Warehouse packing slip and shows everything.

 

[sjlammer]

Ed, do you have silicone tubing for sale, I can't seem to find it. I'm getting ready to make a big order, and I'd love to do business with you again, but don't want to place two separate orders. Please let me know.

 

[Brewmasters Warehouse]

Ed, do you have silicone tubing for sale, I can't seem to find it. I'm getting ready to make a big order, and I'd love to do business with you again, but don't want to place two separate orders. Please let me know.

We have silicone tubing on the way to the store. It should arrive Monday or Tuesday. I went ahead and put the tubing back on the site.

Thanks,

Ed

 

[ThatGuyRyan]

I just made a order online for 105lbs of grains and some cleaner. The website said to email you if I don’t want my grains crushed but I keep getting an error when trying to send the email.

So hopefully you will see this and if so please DO NOT crush my grains for my order!

Thanks

Ryan Boling

 

[Brewmasters Warehouse]

I just made a order online for 105lbs of grains and some cleaner. The website said to email you if I don’t want my grains crushed but I keep getting an error when trying to send the email.

So hopefully you will see this and if so please DO NOT crush my grains for my order!

Thanks

Ryan Boling

Not sure why you could not email me. I have been getting a bunch all day long. I have marked your order for no crushing. Do not worry we would have contacted you about crushing that much grains before we started to crush 105 lbs of grain.

Thanks for your order,

Ed

 

[Lefty]

How goes the petition to sell in Georgia? I have signed the petition with every email address I have. Everyone else in GA should sign it as well.

 

[sjlammer]

Just as a little constructive criticism, I would consider marking items that are out of stock, rather than removing them from the site all together. I checked several times for silicone tubing, and was going to order from someone else because i didn't think you carried it.

 

[Brewmasters Warehouse]

How goes the petition to sell in Georgia? I have signed the petition with every email address I have. Everyone else in GA should sign it as well.

It is going along. There is some possible light at the end of the tunnel. I will find out some more information sometime in August. If all goes well then GA is open for business. If not then back to the drawing board.

Thank you for signing the petition, and I encourage everyone to sign it as well. The more people that sign it the better chance that we will be able to open in GA.

Ed

 

[Brewmasters Warehouse]

Just as a little constructive criticism, I would consider marking items that are out of stock, rather than removing them from the site all together. I checked several times for silicone tubing, and was going to order from someone else because i didn't think you carried it.

Thanks for the feedback. I do believe that the updated site has an availability function that will show items, but not allow them to be ordered.

Thanks,

Ed

 

[golfguy819]

Ed, I'm planning on ordering some ingredients here within the next 3 weeks. I wanted to have them at the house for when I come back from overseas. My question is, will the grains still be fresh in the packaging if I can't get to them for 3-4 weeks?

Its been 6 months since I've brewed and can't wait to get going again when I get home.

 

[Brewmasters Warehouse]

Ed, I'm planning on ordering some ingredients here within the next 3 weeks. I wanted to have them at the house for when I come back from overseas. My question is, will the grains still be fresh in the packaging if I can't get to them for 3-4 weeks?

Its been 6 months since I've brewed and can't wait to get going again when I get home.

If the grains are uncrushed no problem at all. If the grains are crushed then if you can get them into the fridge you will be fine as well. If not then they will not be bad by any means, but not as fresh as they could be. The grains are sealed in an airtight platic bag which will help keep them from going stale. A cool enviroment will further help keep them fresh.

Ed

 

[golfguy819]

If the grains are uncrushed no problem at all. If the grains are crushed then if you can get them into the fridge you will be fine as well. If not then they will not be bad by any means, but not as fresh as they could be. The grains are sealed in an airtight platic bag which will help keep them from going stale. A cool enviroment will further help keep them fresh.

Ed

Thanks for the quick reply! I was going to have the better half throw the hops and yeast in the fridge, so I'll have her throw the grains in as well. Wonder how the wife would feel moving the eggs and milk over to add around 10lbs of grain!?

 

[CodeRage]

Just made my first order with Brewmaster's warehouse. I am pretty impressed with the pricing.

The only suggestions I could make is to put a registration link at the log in page. Also when registering if it doesnt like the password it asks you to try again, after putting in a password it his happy with it tells you the account has already been created, requiring you to follow the lost password procedure.
Last, I would put a boiler plate description in the AG kits that say malts will come milled unless requested otherwise. The policy section was readily apparent and I had to find my answer regarding milling here.

Great place and look forward to doing future business with you.

 

[Brewmasters Warehouse]

Just made my first order with Brewmaster's warehouse. I am pretty impressed with the pricing.

The only suggestions I could make is to put a registration link at the log in page. Also when registering if it doesnt like the password it asks you to try again, after putting in a password it his happy with it tells you the account has already been created, requiring you to follow the lost password procedure.
Last, I would put a boiler plate description in the AG kits that say malts will come milled unless requested otherwise. The policy section was readily apparent and I had to find my answer regarding milling here.

Great place and look forward to doing future business with you.

Thanks for the order. I think all of your suggestions have been address in the updates that are being worked on for the site.

"Should" be a beta version to play with early this week. There have been some delays in the updates, but I think they were worth it. The new Brew Builder interface needed to run better in some not so great browser.

Ed

 

[deepsouth]

order placed today, order shipped today. can't beat that.

i'll be brewing two batches of my ipa this weekend!

thanks ed.

 

[CodeRage]

Ed,
Received my package today. I am very happy with everything, you will definitely see my business in the future. Plus your a lot closer than any one else and shipping times are FAAAAST. Thanks again for providing a great service

 

[davebl]

Well, just as everyone else, another satisfied (and future) customer! I mistakingly ordered light munich instead of dark, one email fixed it.

Ed's a great guy who realizes that right now, customer service is what sells. Forget that his pricing is some of the best, incredible shipping rates, and a HUGE selection... his customer service is unbeatable.

Thanks again!!

 

[Rick500]

Ordered my latest order late night on a Sunday (Monday morning, actually), and received it Wednesday afternoon. Oh, I screwed up the amount of crystal malt I ordered, too, and a quick phone call fixed my mistake even though I suspect things were already in the process of being packed. Thanks again, Ed.

 

[Brewmasters Warehouse]

Thank you all guys I appreciate the feedback and the support.

On another note the alpha testing of the new Brew Builder is in full effect. Once all of the issues from this round of testing are complete I will invite some more people to play with the site. Just a little teaser on the feedback on the new Brew Builder from an alpha tester:

"The brew builder was in a different league. Now you're not even playing the same sport."

I think you guys will like it.

Ed

 

[ArcaneXor]

Do you stock Fermcap-S or Defoamer 105? A search didn't produce any results.

 

[Brewmasters Warehouse]

We have some Fermcap-S for you. I know the current search just plain sucks. The updated site the search works very well.

Ed

 

[ArcaneXor]

We have some Fermcap-S for you. I know the current search just plain sucks. The updated site the search works very well.

Ed

Thanks - I'll be putting in an order within the next week or so