A business that takes pleasure in refunding money is doomed to fail.
It's a shame that you were incapable of simply being polite to a
customer. Do not contact me about this matter again.
xxx
On Feb 22, 2011, at 5:05 PM, Support - Kent Place Software wrote:
> Done…with pleasure. Your serial number is now deactivated and your
> payment will be returned shortly.
>
> Steve Flack
> Kent Place Software
>
> From: <
removed>
> Date: Tue, 22 Feb 2011 16:01:29 -0500
> To: Steve Flack <
[email protected]>
> Subject: Re: Recipe update
>
> How about you just refund my money. Plenty of other good programs
> out there. My order number is: ST74480837
>
> xxx
>
>
>
> On Feb 22, 2011, at 3:52 PM, Support - Kent Place Software wrote:
>
>> I do get your point but I'm sorry, it doesn't work that way. If the
>> batch is wrong you will need to change both the batch and the
>> recipe. Alternatively you can delete a batch and create a new one
>> then it will pick up the changes. The situation where you would
>> change a recipe and NOT want the batch to change is more likely in
>> my opinion. You might have made edits to the recipe in the batch
>> you didn't want changed. This is why the app works the way it
>> does. If you disagree then you are entitled to, but don't assume
>> that because you do that my position is wrong. I'm not changing the
>> way the app works to suit the whims of one user.
>>
>> If you think I'm being rude then you are mistaken. I was explaining
>> the situation.
>>
>> Steve Flack
>> Kent Place Software
>>
>> From: <
removed>
>> Date: Tue, 22 Feb 2011 15:34:28 -0500
>> To: Steve Flack <
[email protected]>
>> Subject: Re: Recipe update
>>
>> Yes I would. I guess you are not understanding the point. If you
>> type in 10 into the grain bill and it automatically inputs 10
>> ounces instead of 10 lbs, then when you correct this error, you
>> would want it to update. If you do not catch the error for a batch
>> or two, then all of your calcs will be wrong. So, while you
>> actually use 10 lbs of grain, the program only reads 10 ounces.
>> You would want the batch to update based on the correct original
>> recipe. This is not after the fact changes to the intent of the
>> recipe. Subsequent changes are made in the subsequent batches, but
>> corrections to the original recipe need to be linked to the batch
>> so they are actively updated and accurate.
>>
>> I feel there is a real need for this, especially since the program
>> auto-updates or scales the recipe based on other functions you may
>> click. For example, if you change water volumes, it will modify
>> the recipe. Even if you used the original amount of grain, your
>> calcs are off because the program made adjustments. you should be
>> able to input the correct information, and the recipe should be
>> linked back to the original so that the cals will always be correct.
>>
>> Please do not make any more off-the-cuff retorts. Your tone is
>> rude and you clearly didn't understand my original question.
>>
>> xxx
>>
>>
>>
>> On Feb 22, 2011, at 3:22 PM, Support - Kent Place Software wrote:
>>
>>> They don't update. That's the point. If you brewed a recipe would
>>> you want a subsequent change in the parent recipe to change a
>>> batch you'd already brewed? The batch is the recipe at the time
>>> the batch was created. After that they can be edited independently
>>> (and in your case will have to be).
>>>
>>> Cheers
>>>
>>> Steve Flack
>>> Kent Place Software
>>>
>>> From: <
removed>
>>> Date: Tue, 22 Feb 2011 14:54:25 -0500
>>> To: Steve Flack <
[email protected]>
>>> Subject: Recipe update
>>>
>>> Hello,
>>>
>>> My question is concerning recipes and batches in Beer Alchemy. I
>>> created a recipe, then started a batch of a particular recipe. I
>>> found that I had input a wrong amount into the original recipe, so
>>> I corrected this in the original recipe but it failed to update
>>> the target values (based on the correction) in the batch. So, the
>>> target OG and FG values in my batch session is incorrect based on
>>> the modification to the original recipe. How do I get the batches
>>> to update if I make a change to the original recipe?
>>>
>>> xxx
>>>