I have used my pump about 7 times now. 3 times it airlocked. today is the first time I have not been able to fix it. I have burns on both arms (again from this stupid thing) and lost half my beer on my kitchen floor. eventually I just put a carboy of hot wort into my freezer to chill overnite, any guesses to how that will turn out? the pump is a chugger with the steel head. I am seriously regretting buying this stupid thing. if these things are so prone to airlocking and you are dealing with BOILING LIQUID when trying to get them to run than they are not a convenience they are just dangerous. btw I have an elaborate ritual I go through to keep the pump from getting air into it and have read every "tip" I can find. I practically make love to this goddam thing before using it. it is just ridiculous. if anyone is thinking about getting one take it from me - DO NOT get rid of your old cooling setup for a few months afterward. you may regret it.