I have to make a recommendation to the new brewers out there. I know there are several options as to where you get your supplies. I have to give props to Northern Brewer for great customer service and quick shipment. I had an issue with some yeast.. before I asked, they offered a full refund .. credit or to ship new yeast. I have ordered from hem several times and everything has been perfect until this yeast ( may be good, too early to call it yet) and they jumped right on fixing the issue even before we are sure there is one with no debate or argument.