My LHBS seems to be doing OK, but some things that happened today are pushing me back on-line... I went in to purchase about 13 pounds of grain for a BIAB scenario, and they didn't have all the grains in my grain bill... Strike one.
Then their crusher wasn't working. Now I have 13 lbs of mixed grains in two plastic bags, mostly whole, some broken and some powdered. So that pushed me to buy a crusher mail order and I'll crush it myself when I'm ready to brew. Strike two on the store, though.
Then they didn't have any Wyeast in the fridge at all. Strike three.
On top of all that, you used to be able to check their site online and see what was in stock before driving over. Apparently, that got too hard for them to maintain, and now their site has a bunch of generic photos and product lists, but no inventory.
Kind of disappointed in that I'd like to support them, but now that I've got my own crusher coming, I can consider buying base malt in bulk online and getting specialty malts from a reliable mail-order company.
Oh, well -- things change and you either adapt or die...