Dear friends,
Many thanks for your feedbacks, your advice keeps us improving.
Here we would like to share some improved functions of C919:
Wi-Fi Controller improved:
1. Wi-Fi link distance
Wi-Fi module inside has been improved to enhance the signal. And now it is performing much better than the original version in our lad.
2. Device Configuration
The programs have been updated which will be faster and easier in configuration with the strong Wi-Fi signal. And now the average time of configuration is 15S instead of 45S.
But there are more users we need to test the controller and get more feedbacks. Thanks again for all of helps from HBT members.
App improved:
Android App has released, please find the link to use:
https://play.google.com/store/apps/details?id=com.nextapp.inkbirdsmartcontroller
IOS App is being improved to ensure that it is easier to configure and the new version will be released soon.
Also we will setup database and users can review the history data.
Thank you again for your help and patient patience.
FAQ:
1. The format of E-mail is wrong
If you get this note, please delete and re-enter again to make sure the email address is correct.
2. Device Configuration
Wi-Fi Configuration is related to the router, distance and phone. Before connecting, please ensure:
2.1 The router you have should be 2.4G.
2.2 The quantity of device connected to the routers is within its limited range.
Different model will connect the different quantity of the device, but more devices connected, more difficult will it be successful configuration.
2.3 The closer range between the controller and the router.
It will be better to configure by putting the controller beside the router, when configuration finished, then using by taking it to the farther range (please check and confirm there is Wi-Fi icon of the controller)
There is Wi-Fi network connected to your phone.
If failing to connect by several times, please freely contact [email protected]
Other Promises
To all of the users who failed to connect the controller, if you could wait patiently, please retry to connect the controller when there is new updated version of IOS App released in 2-3 weeks.
If failing to connect it again, you would be able to get full refund or get a replacement of the new version to try again.
We really appreciate your support and feedback and we keep trying our best to improve this product all the time.
Wish you could give us more patience and believe that we will bring you the satisfied product.
Any technological questions or problems, please freely contact
[email protected]
INKBIRD TECH. C.L.