Crooked home repairmen

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troy2000

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Just gotta vent about a crooked roofing contractor...

My wife noticed a water spot on the kitchen ceiling of our Murrieta house, so she called a roofing contractor who advertised free estimates.

His estimator showed up with a ladder, climbed up to inspect the concrete tile roof, and came back down with bad news. He showed her pic's on his cell phone of multiple cracked tiles, explained that the water leaking through had undoubtedly ruined the paper underlayment, and told her that whole half of the roof would need to be stripped, repapered, and the tiles reapplied.

He offered her a 'special price' of only $7,800.00, if they could do it immediately to fill in for a cancelled job. :rolleyes:

My wife didn't just fall off the turnip truck. She told the estimator she'd get back to him, after her husband the former general contractor had a chance to look at it...

I came home this week, and climbed up for a look; there wasn't a single cracked tile. I can only assume the guy has a whole selection of pictures on his cell phone, and shows homeowners the ones that match their roof tile.

The real problem: one tile had come loose and slipped down, leaving about a two inch gap in the tiles, and the paper in the gap had weathered in the sun until there was a hole in it.

It took me less than an hour (piddling along) to do a proper job of patching the underlayment, lift the surrounding tiles with a couple of flat bars, and slide the loose tile back into place. I'm guessing the original roofers simply screwed up and didn't hook it properly over its batten, because it feels solid as a rock. But for good measure, I applied a couple of beads of Liquid Nails block and stone adhesive - running up and down, not horizontally.

Total cost: about twenty bucks.

It reminds me of another crooked SOB about fifteen years ago. My mother-in-law hired a plumbing company to root out her sewer line. The guy they sent pulled a toilet to do the job - then told her there was a $150.00 charge to reinstall it.

She called me; I called the guy's boss. And he had the brass-bound balls to tell me they had to charge that to cover themselves, because they'd be liable for any damage if the toiler wasn't properly installed and leaked.

I started out telling him that if his workers were incapable of installing a toilet properly, he'd better either retrain them or hire new ones. Then I proceeded to get increasingly personal.... he tried to talk back for a surprising length of time, before he finally hung on me. :D
 
Lots a crooked people out there. You should have called the estimator back and ask him to show you the broken tiles.
 
Sounds like an Angie's List post is in order. Maybe even a call to the lcl investigative reporter.
Glad your SWMBO didn't fall for his BS.
Regards, GF.
 
Lots a crooked people out there. You should have called the estimator back and ask him to show you the broken tiles.

I'm just glad he settled for showing the wife pic's of someone else's broken tiles, instead of breaking some of ours while he was up there walking around.
 
we had something similar-ish when we bought our Durango. we brought it in to the dealership for an oil change (they were free). the AC was working perfectly. the service tech pulled the "we decided to check your systems and found a problem" bit. he said lucky for us we just happened to bring it in as the AC was out and they could fix it for $xxx. our salesman just happened to be walking by while I was arguing with the tech. salesman told the tech that they will fix it for free and any other "problems" they could find.
 
I had no problem paying someone to do my roof. I have a 60 degree pitch on the front. No way in hell am I getting up on that.

When I first moved into my house, though, I had install a PRV valve because they just laid new waterlines through our town and the pressure in the main went from 40psi to 100psi and my water heater started leaking.

I called a plumber out for an estimate. He wanted $950 to cut the line and install the $50 PRV.

I said "No thanks." I called my dad up and said, "Hey, want to teach me how to do some plumbing?" Been doing all my own plumbing ever since.
 
When I bought my first house I needed a new roof. I had 3 layers of shingles on the house and the trim was in need of paint.

Got a referral to have my old shingles torn off, the roof re-shingled, and my trim wrapped in Aluminum. Had it done. My wife and I work, so I wasn't there when the work was being done.

7 years later my roof failed. I hired another roofer. He pulls off the old roof to find that the guy left the old shingles on the roof and wrapped the aluminum around the old roof and nailed it so it looked like they had torn off the old shingles. I had to have the roof torn off, repairs made to rotted plywood in a few sections, and the trim redone as well.

In addition, the guy did something wrong with flashing at the point where my garage and house meet. The entire wall next to the garage was soaking wet and was infested with carpenter ants. They literally ate my wall. That all had to be redone as well.

I was not a happy camper. Ended up costing me over $10K to fix it all.

Dirt bags are out there. Beware!
 
Years ago, before I really knew anything about home repair, I wanted to tear off the back porch from the house and put up a deck. I got ahold of a guy who was willing to teach me as we both worked on it. We agreed on an hourly wage and got started. It took about four days which included waiting for the inspector to show up.

I paid for all the materials except a few things such as j-channel, half of a box of nails for the nail gun, half sheet of osb, etc. pretty insignificant stuff.

When it came time to settle the bill, there was an almost $1800 discrepancy in what we both thought we owed. He claimed I owed him $1100 for materials, which I agreed on $100 of. And the remainder was for his labor at the agreed upon rate. I marked his time from when he showed up in the morning until he left in the evening, so I was essentially paying him for his lunch as well. He claimed that part of the time discrepancy was for lunches (which I was already including) and for his time at the end of the day to clean out his van.

The funny part is that he didn't quite grasp that he was asking for an additional almost 30 hours of wages. Over 4 days. On top of already working 10 hours each day. He didn't quite get the math on that one. So I told him to either accept what I was offering and call it paid in full, or sue me. He chose to take my offer, which was more than fair.
 
My wife Cindy had another 'free' inspection while I was gone, this one for our air conditioner unit. The handwritten service order invoice he filled out and handed her at the end is an astounding piece of literature; the only way to do it justice is to quote him verbatim.
*18 MONTHS/NO INTEREST/NO PAYMENT/SAME AS CASH/NO PREPAID PENALTY*

NOTE: UNITS DO TURN ON AND WORK BUT NOT CORRECTLY or EFFICIENTLY UPON ARRIVAL

1. Replace condenser units main line high voltage pole distribution unit due to high resistance, burnt pitted not SUFFICIENT, replace all spade electrical connections recondition, retorque lock tight safety check all amp draws

2. Install a high voltage electrical surge compressor protection unit due to very insufficient amps

3. Install a higher efficient commercial grade turbo distribution unit for long term protection motors peak performance

recondition electrical

Inspected all the conditions and performances of the thermostat functions on the cooling cycle tuned up and safety checked all the electrical, mechanical parts, refrigerant pressures and and temperature levels, schreoder cores tighten, retorqued service king valves, checked compressor motor amp draws and winding resistance, main line high voltage pole distribution units coil amp and resistance point connections, dual high voltage under load readings.

Tighten electrical connections cleaned condenser coils, heat removal unit, blower motor wheel & housing evaporator coils, condensation lines, ducts, heat exchanger.

*RECOMMENDATIONS -

4. Releave restrictions

5. Replace blower motors high voltage distribution unit under load readings not sufficient.

6. Blower clean


I particularly loved #2, where he wants to install a surge protector to protect from 'very insufficient amps.'

I regret to say that apparently this character managed to coax $89.95, out of Cindy after he and his helper were done ($149.95 minus $60.00 discount). He must have been one hell of a talker; she's pretty hard-nosed and hard to snow.
 
My wife Cindy had another 'free' inspection while I was gone, this one for our air conditioner unit. The handwritten service order invoice he filled out and handed her at the end is an astounding piece of literature; the only way to do it justice is to quote him verbatim.



I particularly loved #2, where he wants to install a surge protector to protect from 'very insufficient amps.'

I regret to say that apparently this character managed to coax $89.95, out of Cindy after he and his helper were done ($149.95 minus $60.00 discount). He must have been one hell of a talker; she's pretty hard-nosed and hard to snow.

Translation: I tightened some screws and hosed off you compressor unit and charged you $89.95. Nice guy!
 
I can kinda speak to this from the other side as well. I work on the side as a professional home inspector, and every so often we get clients that think they can screw us into paying to repair/replace something on the house they are buying, or at least recouping their inspection costs.

I had one job this spring, it was an older farmhouse that needed some work: foundation issues, questionable electrical repairs, etc. It had an older furnace, which although it was functional, it was well past its prime and I couldn't accurately predict how much life it had left. I told the buyer as much in my report. For the most part, he was ok with everything I told him, generally responding along the lines of "oh yeah, no problem. I know a guy that does _____."

A few days later, I got a call from the office. The buyer had "someone" else look at the furnace, which just so happened to no longer be operational. They said that I either did something to break the furnace, or I lied on the report about its functionality (which doesn't make any sense, as I'm doing the inspection to help them, not the seller). Either way, they expected us to pay for a new one. I remembered that at the time, the guy made mention that his step-dad was an HVAC specialist and was curious to know about the furnace. I'm guessing he came back out and said it was broken to try to stick us with replacing it. They also were in violation of the terms of the inspection agreement by seeking a second opinion without providing formal notice of the dispute to our company first. Once we challenged them, they backed off pretty quickly.

There are crooks all over. :mad:
 
I can kinda speak to this from the other side as well. I work on the side as a professional home inspector, and every so often we get clients that think they can screw us into paying to repair/replace something on the house they are buying, or at least recouping their inspection costs.

I had one job this spring, it was an older farmhouse that needed some work: foundation issues, questionable electrical repairs, etc. It had an older furnace, which although it was functional, it was well past its prime and I couldn't accurately predict how much life it had left. I told the buyer as much in my report. For the most part, he was ok with everything I told him, generally responding along the lines of "oh yeah, no problem. I know a guy that does _____."

A few days later, I got a call from the office. The buyer had "someone" else look at the furnace, which just so happened to no longer be operational. They said that I either did something to break the furnace, or I lied on the report about its functionality (which doesn't make any sense, as I'm doing the inspection to help them, not the seller). Either way, they expected us to pay for a new one. I remembered that at the time, the guy made mention that his step-dad was an HVAC specialist and was curious to know about the furnace. I'm guessing he came back out and said it was broken to try to stick us with replacing it. They also were in violation of the terms of the inspection agreement by seeking a second opinion without providing formal notice of the dispute to our company first. Once we challenged them, they backed off pretty quickly.

There are crooks all over. :mad:
As a former tract superintendent, I could recite an endless list of horror stories from the other side too.

I was appalled by the number of supposedly upright, ethical homeowners who managed to convince themselves that like the IRS, developers are inherently evil - so there's no stigma attached to trying to screw them.

But that's a different thread... :)
 
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