I just checked my ingrediens that I bought last weekend, and one of the bags of extract was not properly sealed and leaked al over the inside of the box where I store my ingredients. I called my LHBS, and told them about what had happened. I was bummed because the LHBS is about an hour away from my house, and I wanted to get a jump on brewing early tomorrow. The guy who answered the call was very apologetic. He offered to deliver a new bag of extract to my house this afternoon. I took him up on the offer, and requested he bring me a few more ingredients including some Whirl Flock. He should be here in about an hour. I was on the edge about this store before he made this offer. Now, they have earned my patronage for quite some time!
For anyone in the Orange County California area I now highly recommend Stein Fillers for your home brewing needs!
I'll post back a reply once I have used the whirl flock tomorrow, and let you all know how it went.
Cheers!