Again, in no way set to disparage. You're not Chris Milum? This was not what I would call a normal transaction process. I just can't recommend something so very quickly based on the poor performance seen in the customer service end. It seemed too good to be true and that you did give a stellar review in rather very short order.
The message machine from this company is not professional and a Gmail account for responding to orders or checking up (with no response either way) is very troublesome. I am also troubled to see this matched up with LearnToBrew (?) Is this really the case? I wonder.
The level of surprise on enticing to buy very large amounts of product (free shipping of $100+) had me suspect. If you sent more than $100 and didn't receive anything, I'm sure you would be out of luck. I'm looking to resolve through PayPal and investigation into practices.
Lesson "learned". Other companies will have better customer service and offer only what they have in stock and ready to roll. Cheap pricing should also be another reflective clue, but I took a chance and feel with no communication about status, I may have got burned bad in the wallet.
I needed this equipment prior to now and the shipping appeared like it would be less than a week at worst. Locally some items are not as available.
Details I have discovered which may also be false:
Website: brewinternational.com
Title: Brew International - Supplier of Beer, Wine, and Draft Beer Equipment and Ingredients
Type: wholesale clothing,Wholesale and Outlet
Domain Age: 84 Days
Website Speed: Average
Owner: Chris Milum
Owner Address: 2307 South I-35
Owner City: Moore
Owner Postcode: 73160
Phone Number: 1-405-793-2337
Phone Type: geographic :Moore, OK Southwestern Bell
Email:
[email protected]
Ip Address: 192.200.179.14
Nameserver 0 IP: 74.86.11.162
Admin Organization: Learn To Brew