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Old 01-29-2013, 05:02 PM   #1
m_c_zero
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Default Beveragefactory.com draft beer tower

Purchased a 2 tap draft beer tower from beveragefactory.com and had both of the factory beer lines end up having leaks. Not sure if I just got some bad hoses or what, but just a word of caution, I would recommend replacing the hoses right away.

EDIT: Discovered it was not the beer lines that were leaking. Issue was a leaky elbow shank. See last post.
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Old 01-29-2013, 05:21 PM   #2
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Where did the leak originate from? The faucet barbs?
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Old 01-29-2013, 08:04 PM   #3
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Where did the leak originate from? The faucet barbs?
Not sure, but I believe so.
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Old 01-29-2013, 08:07 PM   #4
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I dunno, I got a 3-tap tower from them and didn't have any trouble except one of the shank nuts was on there so tight I stripped it trying to get it off, and they sent me a new one.


Of course, it's been a very long time since I have had the original hoses on there, but I don't remember any leaks.
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Old 01-29-2013, 08:21 PM   #5
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I've ordered 4 towers from them and only had one issue (perlick faucet wasn't cast perfectly and required some filing to make it not seat correctly - not really their fault).
Sounds like you got really unlucky!
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Old 01-29-2013, 09:37 PM   #6
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Sounds like you got really unlucky!
Yeah, could be. Funny thing is that they both leaked at different times. One leaked right away and the other one took a couple months before it leaked.
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Old 01-30-2013, 01:16 AM   #7
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I purchased 4 double towers over 2 years ago and have never had a problem.
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Old 02-14-2013, 06:19 PM   #8
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Finally found out the problem. It wasn't the lines at all. Turns out it was a leaky elbow shank. Seems there is a pinhole leak where the elbow is soldered into the shank.

Contacted their support department this morning via e-mail, a few hours later got an e-mail back stating that they had placed an order to send me out a replacement at no cost and I don't even need to send the leaky one back. Very satisfied with their customer service.
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Old 02-15-2013, 08:11 PM   #9
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Quote:
Originally Posted by m_c_zero View Post
Finally found out the problem. It wasn't the lines at all. Turns out it was a leaky elbow shank. Seems there is a pinhole leak where the elbow is soldered into the shank.

Contacted their support department this morning via e-mail, a few hours later got an e-mail back stating that they had placed an order to send me out a replacement at no cost and I don't even need to send the leaky one back. Very satisfied with their customer service.
Interested in selling the faulty one? I'll be first in line. Seems like an easy fix.
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Old 03-21-2013, 10:51 PM   #10
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I'm going to bump this up.
I am dealing with this right now. Unsure where the leak is coming from, but they are sending a new shank I believe. What size wrench (guessing flare nut wrench) did you use. I am going to have to go and buy one. The tolerances are so tight.
I also have the 2 tap tower.
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