RunBikeBrew
Well-Known Member
Normally, I'm pretty reserved about praising vendors, but I feel I should share today's experience.
I put an order together on the Brewmaster's Warehouse site this morning (6AM on a Sunday, that's when there's peace and quiet in a house with small kids). He didn't have an ingredient I needed, so I sent a PM on HBT. He responded within about 3 hours (ON A SUNDAY MORNING!). He had the item, it wasn't on the website yet, he said no problem that he'd take care of it...and he gave me a discount. I was blown away...
Maybe I've become a bit cynical, but I get pleasantly surprised when I get service like this. Nice work, BMW!
I put an order together on the Brewmaster's Warehouse site this morning (6AM on a Sunday, that's when there's peace and quiet in a house with small kids). He didn't have an ingredient I needed, so I sent a PM on HBT. He responded within about 3 hours (ON A SUNDAY MORNING!). He had the item, it wasn't on the website yet, he said no problem that he'd take care of it...and he gave me a discount. I was blown away...
Maybe I've become a bit cynical, but I get pleasantly surprised when I get service like this. Nice work, BMW!