BrotherInKrime
Member
Last July I purchased a Kenmore chest freezer to use as my kegerator. I brewed in early August and used it initially as a fermentation chamber with a simple plug in external thermostat set to 65. Since I am going back to school, work full time, and the wife got on me about laying down some new flooring I didn't get around to kegging the beer until 3 weeks ago. I did check on brew at least once every few weeks and made sure the airlocks were topped off with cheap vodka. So after I got everything kegged and put together I set the external thermostat to 50 degrees. 2 days later I came back and she wasn't cooling down at all. The warranty said it was covered until July 8th. They sent a guy out and they gave me the verdict that the freezer was shot and the warranty was voided. I tried calling customer support but they would not connect me with someone to argue my case. They say because I didn't use it as a freezer the warranty is voided.
Buyer beware. I am sharing my story so that no one else gets screwed out of a few hundred dollars by them.
Buyer beware. I am sharing my story so that no one else gets screwed out of a few hundred dollars by them.