hopsalot Well-Known Member Joined Sep 20, 2007 Messages 1,553 Reaction score 18 Location Corpus Jan 10, 2008 #1 anybody ever orderd an all grain from Austin Home Brew and got an extract instead, happened to me just wondering?
anybody ever orderd an all grain from Austin Home Brew and got an extract instead, happened to me just wondering?
McKBrew Well-Known Member Joined Oct 19, 2006 Messages 8,186 Reaction score 44 Location Hayden Jan 10, 2008 #2 Contact them and they'll make it right.
Soulive Well-Known Member Joined Mar 10, 2007 Messages 4,266 Reaction score 30 Location The Middle of NJ Jan 10, 2008 #3 The proprietor of AHB is active on here. I'm sure they will fix things if you let them know...
Yooper Ale's What Cures You! Staff member Admin Mod HBT Supporter Joined Jun 4, 2006 Messages 75,125 Reaction score 13,276 Location UP/Snowbird in Florida Jan 10, 2008 #4 Yes, call them. They have great customer service, and I've been very happy with the results I've had when I had a problem and called them.
Yes, call them. They have great customer service, and I've been very happy with the results I've had when I had a problem and called them.
M Matt Foley Well-Known Member Joined Jun 6, 2007 Messages 220 Reaction score 0 Jan 10, 2008 #5 AHB has not always been perfect, but they have always made it right. I ordered a few kits in one shipment and was missing a few items. With a short email they had the rest sent out quickly no questions asked.
AHB has not always been perfect, but they have always made it right. I ordered a few kits in one shipment and was missing a few items. With a short email they had the rest sent out quickly no questions asked.