OK, heres the deal.
I ordered two kits from Northern and both had problems.
They were both Cellar Craft, one was the Red Mountain version and the other was the regular Cab with the grape pack.
I called Northern and they promptly resent me the grape pack from the Red Mountain and the entire kit from the other one.
I didnt think the juice from the Red Mountain kit was leaking, I just thought the grape pack had leaked all over it. I went to clean off the juice pack and now realize that it is leaking too!!!
I already got a shipping confirmation from Northern (called this morning) so they are one it, and I feel bad to call them back again since its not really thier fault, looks like UPS abused it and repacked it since they claim they pack with bubble wrap and peanuts. I had no peanuts.
It looks like its just a pin whole leak, should I just make them replace it?
Shipping isnt really a concern, they would have had to ship in two separate packages anyway, and they are going to file a claim with UPS.
I ordered two kits from Northern and both had problems.
They were both Cellar Craft, one was the Red Mountain version and the other was the regular Cab with the grape pack.
I called Northern and they promptly resent me the grape pack from the Red Mountain and the entire kit from the other one.
I didnt think the juice from the Red Mountain kit was leaking, I just thought the grape pack had leaked all over it. I went to clean off the juice pack and now realize that it is leaking too!!!
I already got a shipping confirmation from Northern (called this morning) so they are one it, and I feel bad to call them back again since its not really thier fault, looks like UPS abused it and repacked it since they claim they pack with bubble wrap and peanuts. I had no peanuts.
It looks like its just a pin whole leak, should I just make them replace it?
Shipping isnt really a concern, they would have had to ship in two separate packages anyway, and they are going to file a claim with UPS.