Actually I'm sure she was wrong on at least some stuff, if not everything.
Here's what I have
Homebrew Kegging System
I called yesterday after researching the best way to reduce foaming issues. It went something like this:
Me: I have a kegging system I purchased from you guys and was wondering what you recommend to reduce foam.
Her: Do you have the picnic tap or shanks?
Me: Just the picnic tap. I was thinking about buying something longer and thinner than the 1/4" 3 foot line that came with the kit.
Her: The picnic tap needs the three foot line.
Me: oh...well I wanted to increase the resistance so I could run it at a higher pressure from the keg.
Her: You just have to play with the regulator to get a good pour. Picnic taps only use a 3 foot line but shanks use 7.
Me:.....ok thanks.
Wow. I guess she knew what came with the products but not how to use them! This is just background information. I've already order plenty of 3/16 line that I'll probably run at 7 to 10 feet.
Today I call back with other questions. I was a little disappointed when she answered.
Me: I had a couple questions on how the regulator works on a keg kit I recently purchased.
Her: The regulator? Ok, what's wrong?
Me: Do these regulators include a check valve before the gas line?
Her: Uh, let me see...yes there is a bladder.
Me: Ok. I have a keg that is well carbed, but it seems pressure can leak back through into the regulator.
Her: The CO2 can only come from the tank.
Me: The tank is connected but off. When I pull the pressure release on the regulator I hear all the pressure release. After I wait a second I can pull it again and have more pressure hiss then stop. It will keep doing that.
Her: Just because CO2 comes out of the release doesn't mean it's broken though.
Me: Oh I know. I mean I think gas is flowing backwards into the regulator.
Her: That doesn't mean it is broken. It doesn't stop air, just beer.
Me: (giving up on that one - next step was going to be telling her the nylon or rubber around the check valve area looks chewed up) Ok, I'm also trying to check the pressure in my keg.
Her: The top gauge is the keg pressure.
Me: Ok. I have a keg carbed and I want to make sure it is carbed how I want it. It has been carbed, then sitting around for about a week. If I hook up my regulator and tank with the tank off, I don't see any movement on the gauge.
Her: You can't measure the tank pressure with it off.
Me: I'm talking about the keg.
Her: You just have to pour a glass of beer and see. There isn't a way to check how it's carbed because you can't tell if the CO2 is in the keg and...(starts to confuse herself)......Anyway, you just have to pour it.
Me: Ok, thanks
First issue - my check valve. Should I be able to keep releasing keg pressure from the regulator release?
Second - checking the keg pressure on carbed keg. Kind of doesn't matter now, because to day I hooked it up and could read 30 psi at room temp, so I think that is working. Is that how it's done?
Here's what I have
Homebrew Kegging System
I called yesterday after researching the best way to reduce foaming issues. It went something like this:
Me: I have a kegging system I purchased from you guys and was wondering what you recommend to reduce foam.
Her: Do you have the picnic tap or shanks?
Me: Just the picnic tap. I was thinking about buying something longer and thinner than the 1/4" 3 foot line that came with the kit.
Her: The picnic tap needs the three foot line.
Me: oh...well I wanted to increase the resistance so I could run it at a higher pressure from the keg.
Her: You just have to play with the regulator to get a good pour. Picnic taps only use a 3 foot line but shanks use 7.
Me:.....ok thanks.
Wow. I guess she knew what came with the products but not how to use them! This is just background information. I've already order plenty of 3/16 line that I'll probably run at 7 to 10 feet.
Today I call back with other questions. I was a little disappointed when she answered.
Me: I had a couple questions on how the regulator works on a keg kit I recently purchased.
Her: The regulator? Ok, what's wrong?
Me: Do these regulators include a check valve before the gas line?
Her: Uh, let me see...yes there is a bladder.
Me: Ok. I have a keg that is well carbed, but it seems pressure can leak back through into the regulator.
Her: The CO2 can only come from the tank.
Me: The tank is connected but off. When I pull the pressure release on the regulator I hear all the pressure release. After I wait a second I can pull it again and have more pressure hiss then stop. It will keep doing that.
Her: Just because CO2 comes out of the release doesn't mean it's broken though.
Me: Oh I know. I mean I think gas is flowing backwards into the regulator.
Her: That doesn't mean it is broken. It doesn't stop air, just beer.
Me: (giving up on that one - next step was going to be telling her the nylon or rubber around the check valve area looks chewed up) Ok, I'm also trying to check the pressure in my keg.
Her: The top gauge is the keg pressure.
Me: Ok. I have a keg carbed and I want to make sure it is carbed how I want it. It has been carbed, then sitting around for about a week. If I hook up my regulator and tank with the tank off, I don't see any movement on the gauge.
Her: You can't measure the tank pressure with it off.
Me: I'm talking about the keg.
Her: You just have to pour a glass of beer and see. There isn't a way to check how it's carbed because you can't tell if the CO2 is in the keg and...(starts to confuse herself)......Anyway, you just have to pour it.
Me: Ok, thanks
First issue - my check valve. Should I be able to keep releasing keg pressure from the regulator release?
Second - checking the keg pressure on carbed keg. Kind of doesn't matter now, because to day I hooked it up and could read 30 psi at room temp, so I think that is working. Is that how it's done?