I recently got one. There was a bit of a mixup with Paypal giving the vendor my old shipping address despite me verifying the correct address three times, and getting a confirmation email from paypal with the right one. It was extremely frustrating, but completely not the shipper's fault, and he went out of his way trying to get things fixed ASAP. So, from that point of view his customer service was awesome.
I've have made 3 starters with it so far. It's worked great for me.