Spike brewing

[Neal90]

Trying to get a phone number to some one at spike. I place an order, the status shows fulfilled and got the tracking. No movement on it for 2 days. Than got an updated from fedex that’s it’s been canceled

 

[CodeSection]

Try submitting a ticket.....http://help.spikebrewing.com/support/tickets/new

 

[bailey mountain brewer]

yeah, their customer service has been very good in my experience. submit a ticket and theyll get back to you fairly quick

 

[cubalz]

They used to have a phone number for customer service back in the day, now you have to submit a ticket. Typically they get back to you in a day or so, pre COVID-19. May be longer now, understandably. Their customer service is top notch for sure.

 

[iamwhatiseem]

Same here.... when I received my pot I was missing a part. They sent the part 2nd day air, and even had a hand written sorry note.