- Joined
- Nov 26, 2006
- Messages
- 3,996
- Reaction score
- 94
I have used three LHBSs. They were all great. I only have a motorcycle right now (with large sidecases), so purchases larger than 20lbs of DME are either online, or bargains with friends (get that malt to my doorstep and there's a growler of beer in it for you). That has been my "shipping cost" for awhile now.
You have to take personal differences into account too. Some shop owners don't want to harangue their customers. Others are very hands on. Some will eagerly offer suggestions while others will simply say, "Yes sir" if you don't explicitly ask for their assistance or input. It's all fine by me. To get the best service though, you need to be a little proactive and poke and prod a bit to find out how each LHBS operates and what the owner's vision is.
I do buy quite a bit online. Always have. But on things like 2-row, an LHBS ought to be able to smoke the prices of online stores. Shipping kills the savings. So maybe they are missing out on a few ounces of hops or the BK... But they can easily pocket $20+ on a sack of grain just by leveraging their shipping advantage. All they have to do is take it inside the store, grab a sharpie and write "Hold For Sir Humspalot". Twenty bucks profit for that? Not bad business... Especially if you get a few dozen guys like me who would run through a sack every month or so. And there will always be the last-minute brew day emergencies. Lets face it. On the common brew day necessities, we won't flinch at a 100% markup on little stuff when we need to brew TODAY. And I don't see that as gouging. It's just a convenience fee. Compare it to overnight shipping.
You have to take personal differences into account too. Some shop owners don't want to harangue their customers. Others are very hands on. Some will eagerly offer suggestions while others will simply say, "Yes sir" if you don't explicitly ask for their assistance or input. It's all fine by me. To get the best service though, you need to be a little proactive and poke and prod a bit to find out how each LHBS operates and what the owner's vision is.
I do buy quite a bit online. Always have. But on things like 2-row, an LHBS ought to be able to smoke the prices of online stores. Shipping kills the savings. So maybe they are missing out on a few ounces of hops or the BK... But they can easily pocket $20+ on a sack of grain just by leveraging their shipping advantage. All they have to do is take it inside the store, grab a sharpie and write "Hold For Sir Humspalot". Twenty bucks profit for that? Not bad business... Especially if you get a few dozen guys like me who would run through a sack every month or so. And there will always be the last-minute brew day emergencies. Lets face it. On the common brew day necessities, we won't flinch at a 100% markup on little stuff when we need to brew TODAY. And I don't see that as gouging. It's just a convenience fee. Compare it to overnight shipping.