JuanMoore
Getting the banned back together
After watching the video I retract my earlier statement. The issue is definitely not with the keg, since as lombard pointed out, your sanitizer keg isn't working correctly either. There should only be sputtering and hissing from the faucet if the keg is empty, and there shouldn't be any bubbling sound when the gas is connected to the keg (well, unless the keg is upside down). I know you said earlier that you're sure you have the gas line connected to the port in the side of the coupler and the beer line connected to the top of the coupler, but are you absolutely positive? The reason I ask is that it looks and sounds from the video like you have them hooked up backwards. If you do indeed have them hooked up correctly, then the only explanation is an issue with your coupler. It could be broken, faulty, or the wrong type.