masbury
Member
I just receive a promo code from Midwest Supplies for Beer Kits. When I clicked the link it took me to their beer kits. I made my choices from the link and entered the promo code BEER for, Buy One get One 50% off. The discount was not added and after a long Chat with their service dept I found out that their Simply Beer Kits are not included in the promotion. However, the link they provided in the email clearly shows them as a choice and there was no disclaimer to indicate that the Simply Beer Kits were excluded.
After bringing it to their attention they were not willing to honor their promotion as it was originally sent to their email customers. This is very poor customer service from a company that has been great up until this point.
I know the savings are not going to break the bank or my pocket as well. I will just find another company to order from in the future.
After bringing it to their attention they were not willing to honor their promotion as it was originally sent to their email customers. This is very poor customer service from a company that has been great up until this point.
I know the savings are not going to break the bank or my pocket as well. I will just find another company to order from in the future.