injendsm
Well-Known Member
I'm not sure if this is the right section, but it's something that need to be posted. As mentioned in a recent thread of mine, I ordered an intermediate kit and some other odds and ends from Midwest last week; one of those was the 32oz EZ Cap bottle they had on special when you buy a recipe kit. However, I misread it and thought that it was when you buy an equipment kit.
The box came today and when I opened it and looked at the packing slip, I saw a note informing me of my mistake. However, instead of refunding me the money and telling me why, they gave it to me at the price mentioned in the special. I realize this is something they didn't have to do and I'm grateful for it. I already sent them an e-mail thanking them but figured you all should know, though I'm sure you do, that they're a great vendor and one that should be thought of whenever making a homebrew purchase.
The box came today and when I opened it and looked at the packing slip, I saw a note informing me of my mistake. However, instead of refunding me the money and telling me why, they gave it to me at the price mentioned in the special. I realize this is something they didn't have to do and I'm grateful for it. I already sent them an e-mail thanking them but figured you all should know, though I'm sure you do, that they're a great vendor and one that should be thought of whenever making a homebrew purchase.