https://www.homebrewtalk.com/f35/beverage-factory-k199b-2-problems-463659/
After numerous attempts, they finally agreed to replace my unit. It basically took me posting negative reviews on amazon, facebook, yelp, etc before they helped me. Otherwise, the initial phone call to them about my kegerator made me sick to my stomach. $500 dollars and they could care less about my unhappiness. I wasn't even rude to them. Their yelp reviews sum it up, as im not the only one that has had issues with this company. Cheap stuff, and they will replace it, big items, forget it.