Keg Coupler Issues

[BilboBrewin]

I recently bought an EdgeStar full-size kegerator (KC2000) and ran into issues tapping the keg. The handle would barely go down - enough to break the seal, but not to lock into place. The video and manual said to wait for a click, definitely no click. Even holding the handle down and leaving the tap open resulted in almost no beer. I thought I might not be applying enough pressure, but when I did, I broke the coupler. Maybe it had an issue to start with, maybe it was my fault entirely, but that's moot now.

Questions:
1. Where do I buy a new keg coupler? Will a LHBS have one?
2. If I broke the seal, how much damage am I doing by not having it hooked up overnight? I put some saran wrap with rubber bands over the opening, don't know what else I can do. I did disconnect the CO2, of course.
3. Has anybody else had issues with the coupler supplied with the EdgeStar KC2000?

 

[G-Hog]

The LHBS should have one. Mine does. Are you sure you had the correct type of keg for the coupler you have? By that I mean what kind of beer is in the keg?


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[BilboBrewin]

It's not a homebrew keg - New England Brewing Company Supernaut IPA. I am using the coupler that came with the kegerator. It seemed to fit well, but the handle would not go down without (what proved to be) excessive force.

 

[G-Hog]

First thing I would do is contact them and make sure their kegs take a D type coupler. That's what should have come with the kegerator. If they are D types, then it sounds like there is a problem with the coupler and I would contact the place you bought the kegerator from.


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