I bought a Bru-matic last winter.
I have had no problems with it. I wish now that I had sent my requirements to have one made for me, as I am only able to use half of it.
A few weeks ago my 5 Y/O son accidentally yanked the cable out of the quick connect I tried to re-solder it to the quick connect. I keep getting an "LLLL" error message.
I have contacted them from their website about buying a new one or some guidance on how to fix it, but as of today (weeks later) I have gotten no response.
I have confidence in the Bru-matic and have used mine often. It is an affordable option if you don't feel the need for a ton of bling. My bling is good beer and it has made my brew day much more efficient and the beer is good!