Blackmuse
Well-Known Member
I will say that I had an order recently (Feb) that sat for 8 days or so as "pending"... I finally called them up and they were out of the yeast I ordered so I chose a substitute and was ensured I'd receive the items by the end of the week (I live east coast). All came as ordered...
I was disappointed that I had to call them to get it straight... An e-mail or phone call from them after 2-3 days would have been better. It would have sped things up.
It was a first for them... So I ordered this past weekend. As of right now, it says "Pending" again.... I guess I better call tomorrow as I was hoping to brew this weekend! I'll try to keep you all posted.
I was disappointed that I had to call them to get it straight... An e-mail or phone call from them after 2-3 days would have been better. It would have sped things up.
It was a first for them... So I ordered this past weekend. As of right now, it says "Pending" again.... I guess I better call tomorrow as I was hoping to brew this weekend! I'll try to keep you all posted.