Brewmasters Warehouse

[Hugh_Jass]

Ed,
With the rash of CC fraud being talked about on this site, how are your transactions handled? Do you handle the transactions directly? I don't want to unzip my fly when I place an order.

 

[Brewmasters Warehouse]

Ed,
With the rash of CC fraud being talked about on this site, how are your transactions handled? Do you handle the transactions directly? I don't want to unzip my fly when I place an order.

Credit Card transactions go like this. Your credit card information is entered into our secure cart, and then encrypted for transmission to our gateway which is the direct link to the processors. The result is then sent back to us (encrypted) and your order information is moved into our order database.

No one has access to complete credit card information. I can not see the full credit cards numbers even when I log into the gateway. I can only see the last 4 digits.

If the gateway were to be compromised everyone would know it, since that would be 10,000 - 1,000,000 credit card numbers being stolen at once. It would probably be on CNN within a couple of hours of happening.

Please let me know if anyone has any questions. I am not the expert of all things web related, but I have made the security of our customers a top priority. That is why we have a 256 bit SSL cert, instead of the required 128 bit SSL cert that is required.

Thanks,

Ed

 

[Brewmasters Warehouse]

Hey Ed do you have a false bottom for a 10 gallon cooler in stock?
Sick of the braid

We have the 9 in false bottom in stock right now. Looks like we just ran out of the 12 inch false bottom. The 9 will not take up the complete bottom of the cooler, but works fine. I used a 9 inch in my 10 gallon cooler for 4 years without any issues.

Ed

 

[SwampassJ]

I'm framing this for SWMBO

 

[Brewmasters Warehouse]

I'm framing this for SWMBO

That is a whole lot of win right there!

 

[Rex_foxhound]

I just want to say again how awesome Ed and the guys are at BW. I put in a fairly large order late in the day on a Saturday while they were slammed with walk-in customers and they still came thru with time to spare. Top notch service.

 

[pennisim]

I was wondering if it would be possible for you to make the web interface work so that you can pick a recipe (one already on your website) and EASILY modify it to match the batch size you want and the efficiency that you get without having to tear everything apart and rebuild it. Hope you can make that happen - love your products + your grain crush so far.
-Matt

 

[Brewmasters Warehouse]

I was wondering if it would be possible for you to make the web interface work so that you can pick a recipe (one already on your website) and EASILY modify it to match the batch size you want and the efficiency that you get without having to tear everything apart and rebuild it. Hope you can make that happen - love your products + your grain crush so far.
-Matt

Is that possible, it sure is. May not even be that hard to do. I will put it on the list of features to add into a future release.

Thanks,

Ed

 

[pennisim]

Thank you! I will be much more likely to order more beers spontaneously while browsing the web with that feature! Hope it works out well and can't wait for that feature. I've seen tons of beers that I have wanted to order and just not been able to customize the grain bill to fit my system and was too lazy to do it on the brew builder!

-Matt

 

[Augie]

What is the usual turn around time on item to be fulfilled by Blichmann? Its only been 2 weeks but I can't wait to get my stuff for my mash tun. Thanks

 

[edecambra]

I just want to add to all the compliments. I recently worked through some interesting orders, payment wise, and your guys ( Scott and someone else) helped me out greatly. I love that you guys can package the grain for a single recipe and send it out. It is awesome to not have a half pound of random grains and quarter ounces of hops lying around that I have no use for, but had to pay for.

You guys are great!

 

[brettwasbtd]

Ed - Do you all carry Muntons or another British DME? Not seeing it on the site. Just wondering as I like to keep some English Pale Extract on hand in case I miss my OG on english style beers.

 

[Brewmasters Warehouse]

Ed - Do you all carry Muntons or another British DME? Not seeing it on the site. Just wondering as I like to keep some English Pale Extract on hand in case I miss my OG on english style beers.

Sorry the only DME we carry is Briess. If you are sticking to light or extra light DME the results will be pretty similar.

Thanks,

Ed

 

[GoldMiner]

Any plans for a Brewmasters Warehouse logo pint glass?

I really want one.

 

[BSBrewer]

Any plans for a Brewmasters Warehouse logo pint glass?

I really want one.

+1...I'd totally add one or two to my next order(s)

 

[Hugh_Jass]

Any plans for a Brewmasters Warehouse logo pint glass?

I really want one.

^^^this. I'm a fanboy. lol

 

[Mysticmead]

Any plans for a Brewmasters Warehouse logo pint glass?

I really want one.

this is a great idea Ed... I'd buy a couple..

 

[Brewmasters Warehouse]

Darn it all guys. It looks like I will have to get some in stock then.

Thanks,

Ed

 

[Cpt_Kirks]

Darn it all guys. It looks like I will have to get some in stock then.

Thanks,

Ed

They would be very nice as monthly drawing goodies, too.

 

[kjung]

Ed, I can't find the Global Malt "Kolsch Malt" on your sight. Did you stop carrying it?

 

[Brewmasters Warehouse]

Ed, I can't find the Global Malt "Kolsch Malt" on your sight. Did you stop carrying it?

Sorry man but due to lack of demand we stopped carrying it.

 

[kjung]

Sorry man but due to lack of demand we stopped carrying it.

Damn. OK

 

[fishnfever]

Ed, I have ordered from only a hand full of times but I predict many more over others. Your flat rate shipping is awesome and fast. Many kudos to you!! Keep up the great work.

 

[orangehero]

Ed,

Is there any possibility of you carrying the 750 mL Amber Champagne bottles with 26mm crown finish? I think this is the best way to bottle high-carbonation Belgian brews since you don't need to bother with corking.

Cheers!

 

[chunklefunk]

I came by today and the 2 guys working @ 5:40pm answered all my questions and even gave me some tips as a newb brewer. They made me not feel dumb and answered even the simplest question.

 

[brandonhagen1]

the site looks kik but very clean and easy to use

 

[fuzzybee]

Any chance of getting some Lyle's Golden Syrup in? Amazon has it, but I have moral issues with paying more for shipping than the item costs.

 

[Brewmasters Warehouse]

Any chance of getting some Lyle's Golden Syrup in? Amazon has it, but I have moral issues with paying more for shipping than the item costs.

I know that my local Whole Foods sells it, so that may be an option. I will look into seeing if I can get some.

Ed

 

[fuzzybee]

Ah - Hadn't even thought to check with them. I'll try to swing by the Harry's on 120 Saturday.

 

[bh10]

FYI, your discount code isnt working.

On Edit....Nevermind its working for me now.