Just ordered my keggle fittings from Bobby. Because I contacted him with questions before the keggle was welded, he was able to help me steer my welder into a much more usable coupler configuration than we had originally planned. I'm very happy with the result. He certainly went above and beyond to help me with that. He also helped me with heat shield selection. Once I got the keg from the welder, I sent him a picture, and it turned out that it was slightly different that ordered (one coupler 1/2" half instead of 1/4" half - no big deal). Bobby noticed I ordered the wrong heat shield for the different fitting and fixed the order for me before shipping. Again, above and beyond.
Items shipped USPS Priority, which usually arrived in 2 business days (but is not guaranteed). I prefer this over FedEx or UPS ground.
Timeline:
26 Dec 2012 (Wed) 13:37 - Emailed Bobby for help selecting fittings for contracted keggle build
26 Dec 2012 (Wed) 14:55 - Reply received with suggestions for keggle layout and fittings.
27 Dec 2012 (Thu) 12:00 - Sent updated keggle specs to welder
28 Dec 2012 (Fri) 16:00 - Picked up keggle from welder
29 Dec 2012 (Sat) 23:48 - Placed order for thermometer, sight glass, and ball valve, plus some accessories.
29 Dec 2012 (Sat) 23:52 - Emailed Bobby pictures of keggle and asked him to look over order before shipping.
30 Dec 2012 (Sun) 06:56 - Tracking information received.
30 Dec 2012 (Sun) 06:57 - Reply received, fixed my order before shipping.
01 Jan 2013 (Tue) 18:54 - No tracking status yet. Sent email asking if it would arrive before the 11th.
01 Jan 2012 (Tue) 20:34 - Reply received. Order is on dock waiting for pickup and expected to be delivered on 01/04.
World class seller. I got caught up in the craziness that is shipping slowness around the holidays (X-mas and New Years, nothing moves), but was well taken care of. Highly recommend.
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