Turning the main disconnect or main breaker off is good practice when working in a box, BUT.... confirm that everything is off using a meter that you have just tested while the power is on.
Best practice is to always behave as if the power is ON.
Most of my life, I've worked with breaker panels that you could NOT shut off because they have no main breaker, in fact all 3 of the panels I have lack a main breaker, and one meter has no main disconnect, so the only way to shut the power off is to pull the meter, and that doesn't go over well with the power company......Unless you know the guys pretty well.
People who are nervous about working with electricity should hire someone else........
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