One of the Northern Brewer stores is local to me, so most of what I need I just pick up when I'm there. However, I have ordered from Austin, Midwest, Adventures in Homebrewing, and Farmhouse at various times and for a wide range of products. In fact, I did a lot of online shopping on Black Friday/Cyber Monday and during the weeks leading up to Christmas. I have had nothing but good experiences with all of them, and after my customer service experience with Midwest today they are definitely top of the list whenever I want to order something online.