Our last family car (Ford Freestyle) was in an accident and is a 'total loss'. We liked the capacity and flexibility of the third row and this weekend drove about 12 different makes/models of cross-overs and mini-vans. Our short list includes the Toyota Highlander and the Mazda CX-9. I've found a fair amount of review articles and both are pretty consistently in the top 5. But, I like to hear from actual owners and get their individual experiences. Does anyone have any pros / cons on either the specific models or with these companies? Stuff like mechanical reliability, value retainment, customer service, etc. We're looking at the mid-trim for each and are going to go the Certified Pre-Owned route. Thanks in advance.