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The differential is that high because you don't need/want the compressor kicking on every 5 minutes. If your pump kicks on and starts cycling fluid it will most likely trigger the Chiller to turn on. Otherwise your chiller will be on every 5mins trying to stay at 28F when it doesn't need to be...

With new products come new issues however like you noted we will always make it right for you. Each and every one of the units were QC'd in Milwaukee by our production team and engineers. But small things do slip through. Since it's just a small leak I'm sure it's an easy fix. Like mentioned...

Sorry about the issue! The sight glass is just a reference point. When 0, 1, 2, 3 or 4 pumps are added it will throw off the reading. However, there is non reason to know you have exactly 6.6 gallons but instead you want to know if it's below the coils. Also we have updated the instructions to...

Sorry to be the bearer of bad news but that weld is going to continue to rust and eventually fail. Some of our competitors (we won't name names ;)) don't properly sanitary weld their fittings. You can see there is a crack because the weld wasn't fully penetrated. What they do is weld from one...

Spike is the quietest, has the highest flow rate and highest PSI output. Sounds like an easy choice 😉

We did a Kickstarter style pre-order. We also do a pre-sale about 1mo before launch for people to lock in their order.

Pre-order for the launch is coming soon. The Kickstarter orders will ship after that.

It's your hard earned money; get what you want! Couple HERMS info for ya: https://cdn.shopify.com/s/files/1/0152/1071/files/Flat_Bottom_Trio.pdf?v=1678900211

We vote Spike! 😉 Help support innovation in home brewing!!

Assuming you’re not on our email list because it was mentioned there 😉 ha ha no the BC will not be included as those are already more than 15% off.

We will be having our annual Black Friday/Cyber Monday sale again this year. This year it will be sitewide and 15% off. There will be very limited QTYs so we highly recommend to shop early and plan ahead on what you would like to purchase. Discount code to enter at checkout: Cyber15...

Sorry about the trouble. There’s not a standard way to wire these so if you’re using a non-Spike probe it may need to be re-wired.

We’ll have more going out tomorrow as well! 🤞🏽

Just walked by about 100 units at the back door waiting for FedEx pickup 🙌🏽

All of our testing was done from 5’ away. Taking a reading from the left, right and center.

Brewbuilt will be added to that any day now. They have been out of stock for a long time.

Our new Glycol Chiller is currently on pre-order for 15% off! It has a huge reservoir which works well with jacketed tanks as they use so much glycol volume.

Appreciate the chart but the first question we’ll get is how it compares to the competition. Units are on order and most are actually in house.

If we said 50dB, for example, it doesn’t mean a lot by itself. However when we can show it’s quieter than X, Y, Z units it puts it into better perspective.

We’re still waitinf We’re still waiting on a couple competitors units to ship to us so we can do all testing at the same time. Should be soon though!