I ordered a starter kit from them and when it arrived my auto siphon was cracked. I called and had a replacement within a few days. Anyone looking to get into brewing should check them out. Quality customer service is so hard to find anymore.
Thanks Northern Brewer
Shero
So I just did my first batch. I did a brewer's best kit for imperial nut brown. My starting gravity came in perfect. I put my carboy in the basement to ferment and it went buck wild for a day or two. The temperature really dropped off and now my basement is holding at the low end of ale...